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Anyone run into this?
Yup, I recently review my father's credit card statement because he was under some kind of "credit card protector plan" from chase bank.I called chase and I said we didn't sign up for this. I then said something like I want to dispute or a refund for the amount we've been charged. The charges were about 50 bucks a month. The next statement he received around 1,400 dollars on his credit.
@ccnewb23 wrote:Yup, I recently review my father's credit card statement because he was under some kind of "credit card protector plan" from chase bank.I called chase and I said we didn't sign up for this. I then said something like I want to dispute or a refund for the amount we've been charged. The charges were about 50 bucks a month. The next statement he received around 1,400 dollars on his credit.
Wow, really?
The credit companies automatically enroll you into these programs and it is up to you to cancel these services. It's kind of annoying and it happened to me too. Sometimes they have several tiers of "credit protection" and they make you jump through a bunch of hoops just to cancel the whole thing. I was eventually refunded for all of the fees associated with the program (30 day money back guarantee of some sort) but it took several calls to the company handling the "protection."
For years, Chase was charging my wife about $20 a month for "protection" in the event she couldn't pay her CC bill. She stated she never signed up for the protection, so she cancelled it years ago. Chase refused to refund her several hundreds of dollars. I'm glad my state is finally doing something, Go Louie!!!!!!!!
@Scene wrote:The credit companies automatically enroll you into these programs and it is up to you to cancel these services. It's kind of annoying and it happened to me too. Sometimes they have several tiers of "credit protection" and they make you jump through a bunch of hoops just to cancel the whole thing. I was eventually refunded for all of the fees associated with the program (30 day money back guarantee of some sort) but it took several calls to the company handling the "protection."
I've never seen auto-enrollment. Sometimes it's not as clear as it probably should be, but never auto-enrollment.
Yeah I have never seen auto enrollment for these either and I have had a cap 1, discover, and Chase card. Never seen anything on the statements besides an annual fee and my own purchases. Of course the CCC's advertise these plans as something great but as far as I know you have to signup for it.