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Issuers Are Actually Altering Rewards And Fees To Help Consumers During Pandemic

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Frequent Contributor

Issuers Are Actually Altering Rewards And Fees To Help Consumers During Pandemic

https://www.forbes.com/sites/billhardekopf/2020/04/03/this-week-in-credit-card-news-issuers-are-actu...

 

Credit Cards Rework Offers Amid Travel, Restaurant Spending Drop

A coronavirus-spurred slowdown in travel and restaurant spending has credit card issuers reworking their offerings. American Express AXP told its Platinum cardholders, who have complained they won’t be able to use their monthly Uber credits for rides, that they can instead use them on Uber’s food-delivery service. Brex Inc., the corporate credit card company focused on startups, is allowing customers to shift rewards toward food delivery and remote collaboration tools and away from ride-sharing, travel and restaurants. Since March 16, spending in travel categories is down as much as 63%, while remote collaboration and delivery spending are up 63%.

New Amex Cardholders Get More Time for Welcome Offer Spending

If you’ve applied for an American Express card in the last three months and wondered how to complete the spending requirement during the coronavirus crisis, American Express is offering some reprieve. Eligible card accounts approved between Dec. 1, 2019, and May 31, 2020, will receive a three-month extension to meet card spending requirements.

Chase Sapphire Reserve Cardholders May Receive a $100 Annual Fee Credit Amid Coronavirus

If you have a high annual fee card, such as the Chase Sapphire Reserve®, you may be worried about getting billed for the card’s annual fee while also struggling to pay other bills during this period of economic uncertainty caused by the coronavirus pandemic. But you may be in luck. The $100 statement credit is a generous offer from Chase, especially since the Sapphire Reserve’s new $550 annual fee was going into effect on April 1 for existing cardholders. It will be interesting to see if other luxury travel cards, such as The Platinum Card® from American Express, which has a $550 annual fee, will offer a similar credit.

Consumers Choose Debit As Preferred Payment Amid Coronavirus

Amid the coronavirus pandemic, PSCU compared transactions of its owner credit union members on a same-store basis between March 2019 and March 2020. Transaction dollars in grocery stores are higher 41.3% year over year, with debit card incremental spend coming out ahead of credit cards by 3.5 times. The average credit card grocery transaction is higher by $11.41 or 25 percent. The year-over-year increase in debit card drug store transactions came out ahead of credit cards by two times. The incremental debit card purchase amounts with consumer goods were twice as high as credit cards.

Prepaid Cards’ Popularity Continues to Increase

Last year, the CFPB issued an update to the Electronic Fund Transfer Act that increases protections on prepaid accounts and governs them more similarly to checking accounts. These rules are helping fuel the continued growth of prepaid cards. Their continued popularity as gifts is also helping drive the segment and making companies consider their own branded cards. According to Mercator Advisory Group, $64.5 billion was loaded onto prepaid cards in 2012. That number is projected to be $132.2 billion in 2020 and $141.5 billion in 2021. And becoming more flexible and useful is helping continue the expansion.

Here’s How to Qualify for a Credit Card When You’ve Just Lost Your Job

If you’ve recently been laid off, signing up for a new credit card may help you temporarily. In an emergency, credit cards allow you to purchase everyday expenses or even basic essentials like groceries, until your normal cash flow resumes. And if you use a 0% APR credit card while you’re in between jobs, you could even get by without incurring interest. While the best advice is to have a back-up emergency savings ready for scenarios like the coronavirus pandemic, there may be times when getting a credit card after recent unemployment makes sense — but how do you qualify for a credit card if you don’t have a job?

How Brands Can Maintain Loyalty Amid COVID-19 Shutdowns

COVID-19 is drastically affecting short and long-term prospects for businesses. Companies should look at retaining customers during and after the pandemic. Many firms should turn toward incentive and loyalty programs that use virtual prepaid cards to reward customer behaviors during these difficult times. Done right, such programs can provide much-needed discounts to customers while also allowing them to remain viable and relevant during the crisis.

70 Million People Can’t Afford to Wait for Their Stimulus Funds to Come in a Paper Check

April 1 is no joke for the millions of Americans who are economically suffering in this recession and waiting for their promised stimulus payment from the recently enacted CARES Act. The Treasury Secretary optimistically projects that payments could start in 3 weeks for select families. Yet, by my calculations, roughly 70 million American families are likely to have to wait at least another month or more for their money, that will eventually come in an old fashioned paper check and create its own set of delays. The need to eat and live does not follow the payment system’s business hours only. These families will often turn to high cost alternatives like bank overdrafts, payday lenders, and check cashers. Solutions to these problems abound, if only policy makers would prioritize them.

Cash and Credit Cards Are Dirty. Apple Pay Is Looking Better.

Cash is dirty. Credit cards may be even dirtier. The tech giant launched Apple Pay six years ago, but it didn’t bring about the revolution it hoped it would, where mobile payments lead the move toward a cashless society as it had in China. Here in the U.S., there just wasn’t a compelling enough reason for many consumers to change their entrenched routines. Now, though, Apple Pay’s ability to let customers shop inside physical stores and pay for things without having to make physical contact with a counter or card-reader may be the catalyst it needs to finally disrupt the payments industry.

Capital One Adds New In-App Bonus Eligibility Checker

The moment after you hit ‘submit’ on a new credit card application can be full of anticipation and fear, especially if you have a lower credit score and are worried you might be rejected. In the last few years we’ve seen issuers leaning on big data to try and reduce the guesswork and avoid disappointing customers by denying their applications. Now, when you apply for Capital One credit cards, you may receive a pop-up message after submitting your application telling you that you didn’t qualify for the original offer you applied for and offering you an alternate option, which may include a different APR, a different credit limit, a different welcome offer or no bonus.

10 Years of Data Breaches Mark Vulnerable Businesses

The Ponemon Institute says that just in the U.S., the average size of a data breach is 25,575 records with a cost of $150 per record on average. My team researched the biggest breaches registered between 2009-2019 to reveal which businesses are at the greatest risk. Although it is in the public’s interest to know about all, many breaches understandably remain underreported to prevent future crises. Analyzing 252 qualifiable incidents listed on Wikipedia, here’s what we found.

Grubhub Spending $30 Million to Help Independent Restaurants

Grubhub is spending $30 million to support 100,000 independent restaurants in the face of the COVID-19 outbreak. Grubhub said each restaurant will receive $250 that will allow them to offer $10 discounts off any order of $30 or more. Grubhub estimated that the funding could help generate about $100 million in restaurant sales. Thus far, Grubhub said restaurants participating in its current promotions during the crisis have seen sales jump 30%.

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4 REPLIES 4
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Valued Contributor

Re: Issuers Are Actually Altering Rewards And Fees To Help Consumers During Pandemic

Interesting read, I know a few people that fall in alot of these categories. Thank you for this!

12/18/19




05/27/20





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Message 2 of 5
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Senior Contributor

Re: Issuers Are Actually Altering Rewards And Fees To Help Consumers During Pandemic

But it's basically higher teir Cards with high AF's, right? 

 

I don't know why CC use would be that dirty, it's no worse than your cellphone that only you use. Most Merchants no longer handle the CC transactions anymore, unless it's a Mom & Pop type store. And it can be sanitized just as easy as your hands, with one of those wipes.

 

I just recently went to the store and they were having issues with the Chip scanner, so i asked if they had tap had pay. Nope

Well, seems like  a good time to get it then, since the store paid for clear plastic barrier between you and the customer...






Message 3 of 5
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Re: Issuers Are Actually Altering Rewards And Fees To Help Consumers During Pandemic


@Janus wrote:

But it's basically higher teir Cards with high AF's, right? 

 

I don't know why CC use would be that dirty, it's no worse than your cellphone that only you use. Most Merchants no longer handle the CC transactions anymore, unless it's a Mom & Pop type store. And it can be sanitized just as easy as your hands, with one of those wipes.

 

I just recently went to the store and they were having issues with the Chip scanner, so i asked if they had tap had pay. Nope

Well, seems like  a good time to get it then, since the store paid for clear plastic barrier between you and the customer...


+1... My credit cards are in my fingers maybe 2-3 times a week each. My phone on the other hand (literally) is out and being used exponentially more often.

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Message 4 of 5
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Valued Contributor

Re: Issuers Are Actually Altering Rewards And Fees To Help Consumers During Pandemic


@ChargedUp wrote:

@Janus wrote:

But it's basically higher teir Cards with high AF's, right? 

 

I don't know why CC use would be that dirty, it's no worse than your cellphone that only you use. Most Merchants no longer handle the CC transactions anymore, unless it's a Mom & Pop type store. And it can be sanitized just as easy as your hands, with one of those wipes.

 

I just recently went to the store and they were having issues with the Chip scanner, so i asked if they had tap had pay. Nope

Well, seems like  a good time to get it then, since the store paid for clear plastic barrier between you and the customer...


+1... My credit cards are in my fingers maybe 2-3 times a week each. My phone on the other hand (literally) is out and being used exponentially more often.


I think the only times in the last year that I have handed my card to someone was at a restaurant everywhere else has a card reader. 

The other thing about "it is safer (from a microbiological point of view) to pay with your phone than a card" Think about the last time you put a credit card next to your mouth the way you do with your phone every time you get a call....

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