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Kroger credit card system goes down companywide on Christmas Eve

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Kroger credit card system goes down companywide on Christmas Eve

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Moderator

Re: Kroger credit card system goes down companywide on Christmas Eve

Oh and I was there when it happened.. What a joy it was let me tell you.. Well it technically didnt fully go down while i was there it wouldn't take chip and had to force the chip to fail three times then could swipe it at least while i was there.

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Moderator Emeritus

Re: Kroger credit card system goes down companywide on Christmas Eve


@CreditCuriosity wrote:

Oh and I was there when it happened.. What a joy it was let me tell you.. Well it technically didnt fully go down while i was there it wouldn't take chip and had to force the chip to fail three times then could swipe it at least while i was there.


Wouldn't you know? It must be your magnetic personality wavey_zps81xnuobx.gif

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Senior Contributor

Re: Kroger credit card system goes down companywide on Christmas Eve

I keep a single check folded in my wallet, "Just in case."


About every time I think I should just take it out, a story like this happens and I decide to keep it.
I'm not sure if I'd cry or not if I had a basket full of groceries and didn't have a way to pay for it due to a glitch.

Back in the day when working CS, we would have to break out the old-school manual strips in case of an outage.
And thankfully I was better at math/could calculate sales tax back then.


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