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... and the winner is!

New Contributor

... and the winner is!

Thought you'd guys enjoy taking a peak at the JD Power U.S. Credit Card Satisfaction Study (2017)


Discover has gotten the honors in 2015 and 2016, and they both tied in 2014, but AMEX is back at it again this year. You'll never guess who is in last (two) places though Smiley Wink


Screen Shot 2017-10-07 at 7.06.55 PM.png


Marriott Amex (ex-SPG) ($30000) | CSP ($11000) | Citi AA Executive ($8000) | Citi AA Platinum Select ($12000) | Apple Card ($7500) | American Express Gold Card (NPSL)
Super Contributor

Re: ... and the winner is!

Comenity doesnt even make the list.

Personally, Ive never had an issue with Sychrony CS


Thanks OP

3/2016 EX 644 CK-TU 642 CK-EQ 660 WalMart- 671.
>11/2020 CCT EX 821 TU 826 EQ 840

Color me your color, baby
Color me your car
Color me your color, darling
I know who you are
Come up off your color chart
I know where you're comin' from
Call me (call me) on the line
Call me, call me any, anytime
Call me (call me) my love
You can call me any day or night
Call me

Blondie - Call me ( 1978 )
Message 2 of 6
Super Contributor

Re: ... and the winner is!

@Meanmchine wrote:

Personally, Ive never had an issue with Sychrony CShanks OP

Nor I.  The company the parent company (GE I think) also had a bad rep if you crossed them that is.


GE  was really helpful to me back in my credit dark days.



2/11/2020: FICO 843 EQ 848 TU 850 EX
Message 3 of 6
Valued Member

Re: ... and the winner is!

I am amazed to see Barclaycard so high up on the list. I myself have had no problems with them and they were the first to approve me when coming out of my credit slump. Looking around the forums I have read a lot of complaints about decreases in credit and bad customer service. It is a bit more reassuring as a cardholder to see the satisfaction rating so high, settles my nerves after reading so much negative feedback. 

7.24.2020 EQ: 727 TU: 713 EX: 715
7.27.2019 EQ:683 TU:705 EX:730 -||- 2.4.2019 EQ:718 EX: 711 TU: 732 -||- 4.8.2018 - EQ: 688 TU: 691 EX: 675 -||- 1.3.2018 - EQ: 694 TU: 698 EX: 675 -||- 10.12.17 - EQ: 678 TU: 679 EX: 657 - Goal 750
START 6/15/17 - EQ: 590 TU: 610 EX: 587
Message 4 of 6
New Contributor

Re: ... and the winner is!

Nice read thanks OP.


Message 5 of 6
Senior Contributor

Re: ... and the winner is!

JD Powers charges winners a lot of money to show off their logo.

Not a fan of their ratings.
Message 6 of 6
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