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Hello Friends,
I need some advice with my situation. Over this weekend, a 30 day past due has been reported on my all credit reports by TD bank [ Target red card]. An amount of just $24 and I set-up auto pay on my target credit card on Aug 15th and ignored to login as I do not use card much.
To my misfortune, there was a return payment which I was not made aware of and no notification that there is any payment due on my account, untill credit reporting agencies triggred an alert yesterday.
I sent an email to Target customer service explaining that I have thier card since 2012 with no missed payments and this time it got missed due to Auto Pay failure for unknow reason. They are not ready to remove this 30 day past due and not agreeing to my apeal.
How should I go about this situation and my score dopped more than 40 points ?
I paid off $24 as soon as I get to know this and there is no balance remaining on my account now.
Please advice.
Thank you.
I am with you CreditInspired.
I set-up first time auto pay on Aug 17th and my payment was returned due to NSF. I admit I made a mistake of not continuosuly monitoring my accounts and keeping a track of this account. This is the first time in my whole credit history and my scrore dropped from 820 to 780s.
My whole point is, I did not get sufficent reminders of the return payment. I saw only when I get to know about this 30 day past due flag on my credit reports.
Is there any possibility to correct my mistake ? I have impeccable payment history.
If nothing can be done, how bad will this red falg on my credit profile ?
I do not have any plans to buy a house, car or a new credit card in next 2 to 3 years.
Thank you for all your prompt responses.
I am still thinking of sedning letters as suggested in the first response.
Is it true that one 30 day late can/will spook the other lenders? It's not like you can put an explanation as to the why's/how's on your reports but....
Since you cannot make your own notes on your cr's, would it be a good thing to do the following before/around the 30 day late reports:
A. have all other balances reporting very low? Is this at least one way to be proactive and possibly avoiding a trickle effect of small/med/large AA's by the other lenders? (due to them seeing a 30 day late)
B. Using the cards less for quite a while? perhaps for it to not look like you need the credit and possibly show it was a small misstep and not looking like loss of ability to pay/pay on time?
Just wondering....
@GApeachy wrote: " ... It's not like you can put an explanation as to the why's/how's on your reports but.... Since you cannot make your own notes on your cr's ... "
Actually, you can make brief statements on your report! So that's the good news.
The bad news is, that lenders may not read it or take it into account, and it won't affect your FICO score.
But you are allowed to do it.
"Under the Fair Credit Reporting Act (FCRA), you have the right to attach a personal statement to your credit report. It isn’t much (just 100 words, or 200 words in the state of Maine), and it has no numerical value in the formula that generates your credit score.
However, a personal statement allows you to explain the circumstances behind the negative information or to dispute information you feel is incorrect although a creditor has verified it as correct. This statement will be included each time your credit file is accessed. You can add a statement to your credit report by sending your statement in writing." (from Equifax)
Remarks can be either account-specific or general. The general statement stays on the report for two years but the account-specific is deleted when the account is deleted. So be careful about making potenially negative general statements that may stay around after a particular account in dispute is removed.
@CardsLifeLine wrote:Over this weekend, a 30 day past due has been reported on my all credit reports by TD bank [ Target red card].
Sorry to hear about your bad experience with TD Bank and a 30-day late. I wish I had better news. I had a somewhat similar situation many years ago. I wrote Goodwill letters twice to different people to try to have it removed. They adamantly refused. Articles I've read online say that GW letters usually work more than 50% of the time, especially on a first, minor offense. But TD Bank is very customer-unfriendly and conservative. Still, I would try the GW letter approach.
The good news ... that 30-day late won't affect your score nearly as much as a more severe late and it will quickly lose it's punch over a few years. My scores have been over 800 for the past few years, as high as 850 even. The bad news ... it won't be automatically removed until seven years has passed. Mine is finally coming up on it's statute of limitations and will fall off in January 2020, with their help or not. Good riddance, late pay and Target stores. Their loss. Yes, my card is now closed and I refuse to shop there anymore, with or without their card. There are plenty of other options.
I'm not saying I was not partially at fault in the situation. But they had a very real role too, in my opinion. And then they were just very unempathetic and unforgiving, compared to other FI's I worked with on similar situations. As soon as I realized what had happened, I paid them in full immediately, not just the minimum payment but the full balance of over $200. It was a brand-new account and there was a miscommunication. They refused to excuse interest charges. They refused to excuse the late charge as a one-time courtesy. After I continued to use the card, set up auto-pay, and PIF to show accountability and use of the card, and let some time pass, they still refused (twice) to remove the 30-day late.
So try to get it removed, but I wouldn't expect much from them. They dont' care about their customers and it's very evident. I was a 30-year customer and drank the kool-aid. They aren't what they seem.