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Any luck disputing inquiries???

dtk6802
Established Contributor

Any luck disputing inquiries???

So dcu tells me one of my inquiries that's reported hard is soft, and home Depot sent me a letter saying they fixed a double hard pull same day. ( For instant cli wich I made sure to verify was a soft pull). Got a letter from executive office of Citi bank 2 months ago saying it was changed to soft because they went back and listened to the conversation...
(And would show on next statement)
So both banks clamed they coded soft inquiries but Equifax shows hard.

First of all don't trust dcu on 45 day window. I got 3 hard pulls the month I opened my account. Also I had an inquiry from August 27th so on October 11th the 45th day ( verified before I applied for a personal loan out of curiosity if I would get it) showed as hard pull the representative told me the pull was done after business hours so would count as 46th day!!! Even though they are 45 days apart on credit report.
I know if u apply for credit expect a hard pull, but I was trying to take advantage of the few perks dcu had for me.

Anyways The banks said that I have to go through Equifax!!! Since they coded it as soft. I have 13 inquiries with Equifax and 10 are auto rate shopping done in June. So 4 are counting against my score. I am never going to do another hard pull with dCU. Only pre approvals.
But my chances should be pretty good since banks are telling me they agree..
Or at least I hope
Just another Equifax issue for me.
I expect my scores to rise over 730 accros the board, going from 15 to 8 utilization total, and one card going from 60% to under 28.9. I'm sure I'm crossing at least two thresholds. When dcu reports in a few days. (getting reports ready for my next app) I guess that will be when Equifax finishes up this dispute.
Starting score(February 2018)-520Current Score: FICO 8- 748EX, 768TU, 770EQ, Goal Score: 780 by (05/2020)
BUISNESS CREDIT
Citi AAdvantage p.s. 11,000 SL

Amex Hilton-3000
Amex SimplyCash Plus® -1300-
Amex Blue Business Plus Card - 10,000.
Amex green charge card- NPSL

inquiries scoreless. Ex, Tu, Eq=1,1,1
TOTAL PERSONAL CL 100,000+
Amex Green
BJs perks World Mastercard-14,000
HILTON HONORS-2000
Cap1 Venture(Downgraded to V1)-VS-5,500
Sams Club MC 20000
Citi® - AAdvantage® Platinum Select® WEMC-10,500CL, Citi Premier(WMC)(upgraded from rewards+)9750
1st Disco It- 4200 , 2nd Disco it- 5500CL
Dcu-3000-
12/18 Amazon SC- 10,000 cl AND-Walmart SC-7500cl, Home depot- 2000cl-
- Auto loan(80% paid off)
Goal score 800


Message 1 of 10
9 REPLIES 9
CreditGuyInDixie
Super Contributor

Re: Any luck disputing inquiries???

You'll have to decide how much pain it will give you to go through a long process at getting the inquiries recoded, and compare that with the solution of leaving them alone and allowing them to become 12 months old -- as you may realize, once they hit that age they will have zero impact on your score (true for all FICO models).

 

If you decide to go the dispute/recoding route, I'd work further with the banks that claim they have already recoded the inquiries.  What you want from them is some written documentation of that fact: a hard copy letter stating that they recoded inquiry X (specify date and creditor) from hard to soft and did this on date Y.  It would be fabulous if you could also get the name of a supervisor at the bank as well.  Then you'd put together a package of materials in your written dispute to the CRA.  The first page would be a cover letter explaining the issue and the action the bank took (recoding) -- and that you are asking the CRA to reflect that action in its database.  (Include the name of the supervisor at the bank that the CRA can direct its question to.)  The second page would be the supporting documentation.

 

You would need to mail that to the CRA via a method that forces the CRA to sign for it.  You'll then need to track everything and give them a few months to resolve it.

 

That is tiring to me just thinking about it.  But maybe it will give you pleasure to do it, in which by all means go for it.

 

PS.  I would certainly wait for another month before taking further action, just in case the CRA is working on the recoding now.  Use free tools to track your reports and maybe in a few weeks you'll see the offending inquiry go away.

 

Remember that you could do all this work (and be successful at getting it recoded) and it still might not change your score at all.

Message 2 of 10
CreditGuyInDixie
Super Contributor

Re: Any luck disputing inquiries???

PPS.  The reason I suggest the longer process above that involves getting supporting paper documentation is that, if you don't, the most likely result will be that the CRA will reach out to the bank and say:

 

Customer disputes this inquiry.  Is it real?

 

The bank will then say, yep that inquiry did happen on that date.

 

The CRA will then say that they have investigated and the inquiry will stay on your reports.

Message 3 of 10
dtk6802
Established Contributor

Re: Any luck disputing inquiries???

Ty for your response. Honestly it's just the point of it that makes me want to do it. Dcu also opened and closed a cc the next day unauthorized Wich is on my report... (Doesn't help my 5/24 lol) They have been careless. I know after 1 year doesn't affect score but it is there if uw reviews for another year. I only have 6 and 4 inquiries affecting my Experian and Equifax scores,(12months), but have about 16 total(due to auto rate shopping and dcu pulling credit 3 times in june) it would be great to at least get the Citi/hdepot from February 2019 removed since I have documentation from Citi executive office. 2 or 3 inquiries may not need a manual review, but 4 may. Who knows.. I expect to have a 730 score next month utilization down. And may decide to get an amex. I applied in January with a 713 score 5% utilization, but oldest card was only 10 months, auto loan was 18 months. Hopefully the reason for denial was my short(under 1 year of cc history) and I'll have better luck in June when I app.
I am leaning more towards the gold card since I no longer need Bt. And it's kind of a hybrid with plan it option. It would see most of my spend besides discover 5% quarter's.
It seems like I'm worrying about older inquiries...does amex care about inquiries over 6-12 months?
Starting score(February 2018)-520Current Score: FICO 8- 748EX, 768TU, 770EQ, Goal Score: 780 by (05/2020)
BUISNESS CREDIT
Citi AAdvantage p.s. 11,000 SL

Amex Hilton-3000
Amex SimplyCash Plus® -1300-
Amex Blue Business Plus Card - 10,000.
Amex green charge card- NPSL

inquiries scoreless. Ex, Tu, Eq=1,1,1
TOTAL PERSONAL CL 100,000+
Amex Green
BJs perks World Mastercard-14,000
HILTON HONORS-2000
Cap1 Venture(Downgraded to V1)-VS-5,500
Sams Club MC 20000
Citi® - AAdvantage® Platinum Select® WEMC-10,500CL, Citi Premier(WMC)(upgraded from rewards+)9750
1st Disco It- 4200 , 2nd Disco it- 5500CL
Dcu-3000-
12/18 Amazon SC- 10,000 cl AND-Walmart SC-7500cl, Home depot- 2000cl-
- Auto loan(80% paid off)
Goal score 800


Message 4 of 10
RobertEG
Legendary Contributor

Re: Any luck disputing inquiries???

If your inquiry is for any consumer-initiated purpose, such as a business transaction or request for new or increased credit, the creditor or business has permissible purpose under FCRA 604 to obtain your credit report.

 

With the sole exception of so-called promotional inquiries (FCRA 604(c)) made by a creditor without any request from the consumer, for which they only obtain a listing of consumer names and addresses, and not their credit report, the FCRA does not regulate the coding of inquiries as soft or hard.  If you initiate any request for credit, the creditor has the legal ability to code their inquiry as hard.

A formal dispute of the accuracy of their coding of a consumer initiated request for credit thus lacks any basis under the FCRA for contesting its accuracy.

 

You should pursue by informal requests to recode as soft, such as by contacting their exec office and getting their senior management involved through their authority to grant good-will discretion.

Disputing with a CRA can be handled by their verification simply that the inquiry was for the permissible purpose of a consumer initiated request for credit.  They rarely succeed.

Message 5 of 10
dtk6802
Established Contributor

Re: Any luck disputing inquiries???

Are you saying even when the banks say it's a soft the credit beaurea can keep as hard pull?
Both banks claim they are coded as soft... The Citi one just got recoded 2 months ago but dcu always was coded soft(they say)
Initially I contacted the executive office of citi and that is how I got the hard pull supposedly coded as soft they sent me a letter.. After listening in on the recorded conversation of my same day as approval cli. Where I was assured they would use same hard pull..
Dcu claims they have it coded as soft and asked me to send a dispute through dcu so they could have it fixed..
Will keep updating..
Starting score(February 2018)-520Current Score: FICO 8- 748EX, 768TU, 770EQ, Goal Score: 780 by (05/2020)
BUISNESS CREDIT
Citi AAdvantage p.s. 11,000 SL

Amex Hilton-3000
Amex SimplyCash Plus® -1300-
Amex Blue Business Plus Card - 10,000.
Amex green charge card- NPSL

inquiries scoreless. Ex, Tu, Eq=1,1,1
TOTAL PERSONAL CL 100,000+
Amex Green
BJs perks World Mastercard-14,000
HILTON HONORS-2000
Cap1 Venture(Downgraded to V1)-VS-5,500
Sams Club MC 20000
Citi® - AAdvantage® Platinum Select® WEMC-10,500CL, Citi Premier(WMC)(upgraded from rewards+)9750
1st Disco It- 4200 , 2nd Disco it- 5500CL
Dcu-3000-
12/18 Amazon SC- 10,000 cl AND-Walmart SC-7500cl, Home depot- 2000cl-
- Auto loan(80% paid off)
Goal score 800


Message 6 of 10
RobertEG
Legendary Contributor

Re: Any luck disputing inquiries???

There are no firm regulations, or even CRA published internal guidelines, on the process for subjective coding of an inquiry as either hard or soft.  Thus, there is no clear answer as to the precise process used to determine coding as soft, or whether a CRA has substantive input.

 

It is unclear due to lack of any published criteria, for example, as to how an inquiry that is otherwise subject to coding as hard can be subjectively coded as soft.  Does the CRA simply permit any creditor to avoid posting in their credit reports by simply stating they wish to do so, and if so, is there some special code that says, to the effect, "Inquiry seeking new credit, but creditor wishes to avoid inclusion in a consumer's credit report"?  That would not seem to be in the CRA interest to permit such subjective avoiding or showing to others, but apparently is permitted.

 

The hard vs soft coding procedure is kinda a dark mystery....

Message 7 of 10
dtk6802
Established Contributor

Re: Any luck disputing inquiries???

Ty again for all the information. It seems from what you are saying even if my banks contact them and say they coded as soft pulls the CRA won't care to fix issue. I understand anytime I ask for credit should expect hard pull. But it seems if that's the case a bank should not tell anyone to expect soft pulls example- Dcu 45 days same hard pull. It's like false advertising
Starting score(February 2018)-520Current Score: FICO 8- 748EX, 768TU, 770EQ, Goal Score: 780 by (05/2020)
BUISNESS CREDIT
Citi AAdvantage p.s. 11,000 SL

Amex Hilton-3000
Amex SimplyCash Plus® -1300-
Amex Blue Business Plus Card - 10,000.
Amex green charge card- NPSL

inquiries scoreless. Ex, Tu, Eq=1,1,1
TOTAL PERSONAL CL 100,000+
Amex Green
BJs perks World Mastercard-14,000
HILTON HONORS-2000
Cap1 Venture(Downgraded to V1)-VS-5,500
Sams Club MC 20000
Citi® - AAdvantage® Platinum Select® WEMC-10,500CL, Citi Premier(WMC)(upgraded from rewards+)9750
1st Disco It- 4200 , 2nd Disco it- 5500CL
Dcu-3000-
12/18 Amazon SC- 10,000 cl AND-Walmart SC-7500cl, Home depot- 2000cl-
- Auto loan(80% paid off)
Goal score 800


Message 8 of 10
SouthJamaica
Super Contributor

Re: Any luck disputing inquiries???


@dtk6802 wrote:
So dcu tells me one of my inquiries that's reported hard is soft, and home Depot sent me a letter saying they fixed a double hard pull same day. ( For instant cli wich I made sure to verify was a soft pull). Got a letter from executive office of Citi bank 2 months ago saying it was changed to soft because they went back and listened to the conversation...
(And would show on next statement)
So both banks clamed they coded soft inquiries but Equifax shows hard.

First of all don't trust dcu on 45 day window. I got 3 hard pulls the month I opened my account. Also I had an inquiry from August 27th so on October 11th the 45th day ( verified before I applied for a personal loan out of curiosity if I would get it) showed as hard pull the representative told me the pull was done after business hours so would count as 46th day!!! Even though they are 45 days apart on credit report.
I know if u apply for credit expect a hard pull, but I was trying to take advantage of the few perks dcu had for me.

Anyways The banks said that I have to go through Equifax!!! Since they coded it as soft. I have 13 inquiries with Equifax and 10 are auto rate shopping done in June. So 4 are counting against my score. I am never going to do another hard pull with dCU. Only pre approvals.
But my chances should be pretty good since banks are telling me they agree..
Or at least I hope
Just another Equifax issue for me.
I expect my scores to rise over 730 accros the board, going from 15 to 8 utilization total, and one card going from 60% to under 28.9. I'm sure I'm crossing at least two thresholds. When dcu reports in a few days. (getting reports ready for my next app) I guess that will be when Equifax finishes up this dispute.

I tried a number of times, until I came to the conclusion that it's a no-win game.


Total revolving limits 677500 (584500 reporting) FICO 8: EQ 745 TU 750 EX 730

Message 9 of 10
dtk6802
Established Contributor

Re: Any luck disputing inquiries???

Ya it's not worth it I'll wait. Especially since I applied and got my 2 cards. Excited to garden..
Starting score(February 2018)-520Current Score: FICO 8- 748EX, 768TU, 770EQ, Goal Score: 780 by (05/2020)
BUISNESS CREDIT
Citi AAdvantage p.s. 11,000 SL

Amex Hilton-3000
Amex SimplyCash Plus® -1300-
Amex Blue Business Plus Card - 10,000.
Amex green charge card- NPSL

inquiries scoreless. Ex, Tu, Eq=1,1,1
TOTAL PERSONAL CL 100,000+
Amex Green
BJs perks World Mastercard-14,000
HILTON HONORS-2000
Cap1 Venture(Downgraded to V1)-VS-5,500
Sams Club MC 20000
Citi® - AAdvantage® Platinum Select® WEMC-10,500CL, Citi Premier(WMC)(upgraded from rewards+)9750
1st Disco It- 4200 , 2nd Disco it- 5500CL
Dcu-3000-
12/18 Amazon SC- 10,000 cl AND-Walmart SC-7500cl, Home depot- 2000cl-
- Auto loan(80% paid off)
Goal score 800


Message 10 of 10
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