Baffling charge from Experian?! Any ideas/advice?

[Yuruke]

I'm really confused and not sure what the heck happened here! I got a $29.95 charge on my Citi DC card today from Experian that makes no sense at all for 2 reasons: 
1.) I canceled Credit Check Total back in November and was NOT charged in December at all so why would it charge now? 
2.) Even more baffling, I had my capital one card set as the payment method for CCT and it was the card being charged for all the time I had the membership, I may have used the DC card for a one time payment but I don't recall ever saving it on the account. 

I tried logging into my Credit Check Total account but it just directs me to my Experian/Free Credit Report account now? And even that account only has my capitalone card saved to it as well. 

Any ideas guys? I disputed the charge with Citi but I don't want it to charge again. Is there some other Experian site I'm not thinking of that could be charging this???

[calyx]

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@Yuruke wrote:

I'm really confused and not sure what the heck happened here! I got a $29.95 charge on my Citi DC card today from Experian that makes no sense at all for 2 reasons: 
1.) I canceled Credit Check Total back in November and was NOT charged in December at all so why would it charge now? 
2.) Even more baffling, I had my capital one card set as the payment method for CCT and it was the card being charged for all the time I had the membership, I may have used the DC card for a one time payment but I don't recall ever saving it on the account. 

I tried logging into my Credit Check Total account but it just directs me to my Experian/Free Credit Report account now? And even that account only has my capitalone card saved to it as well. 

Any ideas guys? I disputed the charge with Citi but I don't want it to charge again. Is there some other Experian site I'm not thinking of that could be charging this???

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I'd suggest you call Experian and see if they can help you figure out where this charge came from (and to prevent it from happening again).

[CreditInspired]

Hi OP

Email CCT and in the subject line, put “Cancel Membership number XXXXXX” to help@creditchecktotal.com. Reiterate what you typed here and tell them you are disputing the charge.

GL2U