Had curiosity about your impressions from websites/apps from the credit cards on your wallets. Which one do you think is the best/clearer/useful? And also the website or app that gives you nightmares about managing your cards. In my case, I am pretty divided over the one I like the most, but I would say Amex (Even though I just got it)or the Best Buy credit card site. The one that gives me nightmares is definitely the PNC one, that thing looks as it is stuck in 2005.
The Discover site I do not know, I mean, it is easy to get and all, but it is just to boring for me, mostly the app as it looks almost as a newspaper. Have not tried Barclays yet.
Question: Does the Virgin Atlantic BofA card have the same transaction search tools as the Cash/Travel/Premium rewards cards? At some point I may bonus chase the Virgin Atlantic card as a trial of going the Preferred Rewards route some day.
Regarding this question, a lot of my friends have cards with Bank of America (Mostly because their parents bank with them and so on) But no idea, I suppose it does, but I cannot confirm it, as most of my friends do not even know how to pay it. Had tried to get the card twice, and twice rejected by Bofa, added the fact that they bank with half of my family and their story, I have an almost hate for them .
I like Capital One the best. Site and app. Worse is Rakuten/Synchrony site. No app. They have a bug when you’re on mobile, the chat bar appears right in the middle of the screen.
Citi - specifically, the app, is very slick with good features
Cap 1 - the web site is pretty good, the app is better
Discover - both site and app are solid
Amex - the app is good, the web site has good features but can be cumbersome to navigate
Amazon/Sync - good features but not the same level of design quality as the ones above it on this list
Primor Green Dot ... though I feel like it's not a fair comparison with the others I listed. Barely functional, looks like it was designed in 1995, though it does work
My Jewelers Club - really probably not a fair comparison at all, but very few features or functions
Best for me would probably be the AMEX website/app. I love how on the app you can use messages to contact AMEX and not have to call or use website interface.
Worst is probably a tie between US Bank and CNB. App for former is clunky to say the least and for latter the website is so troublesome because of how many hoops you have to jump through to get to where you want.
My worst is the Citi site for the LL Bean Mastercard. It doesn't show pending transactions and doesn't offer rewards information on a per-transaction basis. There's no app. Without pending transactions and an app, there are no notifications when transactions occur. Topping it off is the fact that I haven't been able to log in for over two weeks. I haven't seen my August 5th statement yet.
Capital One and AMEX are both good. I haven't found anything that's gotten in my way. Chase is sufficient, although setting up notifications is goofy. You have to set them up on the website in order for the app to generate them.
I missed some stuff.
AMEX's chat is a mess, particularly because it doesn't save anything. However, I'm seeing that alternative chat options are available, including Apple's. I haven't checked that out yet.
Chase doesn't offer chat at all. Nor does Citi. I haven't tried chat with Capital One.