Hello, I have an EQ membership and noticed this on my credit score details. I've noticed it for a while, but I finally looked at it closer. Note, it says this is one of the factors hurting my score. However, I can't find anything in my credit report that lines up with the message. It even says $0 right underneath it.
Anyone have any idea why this is there and who I can reach out to in order to get it removed?
Is the their own scoring model? If it is, I wouldn't worry about it. I've never seen FICO use this comment before.
That's a good point. Do you recommend I drop that account and just use what myFICO offers?