Did you ever get a the issue resolved? I am having the same issue! Any help would be greatly appreciated!
Good thinking! Yes, I did try that thinking it would force the lock to unlock but it continues to say my report is locked.
I have spoken with no less than a dozen Equifax reps today. The only thing I have been able to get them to do is "Escalate the request". Of course they say it may take 3- 5 business days which of course is obsurd!
Thanks for the suggestion and any other advise is welcomed!
EQ was messed up two days in a row, could log in, but not able to update.
made the Dreaded phone call. they finally got it fixed. ughhhhhhhh
But what about this. Can you freeze it and temporarily lift the freeze? Is shouldn’t be able to be locked and frozen at the same time. Just a thought.
It will not let me convert from lock to a freeze either. Thanks for the ideas!
Thanks for the info, Tammy.
The city that populates in Equifax for my zip code is not an actualy city but rather a neighborhood and everytime I update it, it changes back in a matter of weeks. That could indeed be the issue.