Chase reporting PIF - conflicting information from customer service

[ChemE_Bear]

I've read multiple threads here about mid-cycle reporting for Chase after PIF.  I called Chase and the CSR said they do not do mid-cycle reporting - is she misinformed?  Our statement cut on 1/18, we PIF on 1/19 and am anxiously waiting for a utilization update so I can apply for a home rental in a very competitive market. I assume there might be a delay due to the holiday weekend, but is there a chance that Chase will report before the next cycle?

[Anonymous]

Chase has always updated when I PIF'd mid-cycle. Normally within two days.  I haven't done it recently though.

[ChemE_Bear]

There are threads on here from Chase reporting PIF as recently as last October/November, so I'm inclined to assume they still do.  Unsure why the customer service rep so confidently told me they do not.

[M_Smart007]

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@ChemE_Bear wrote:

There are threads on here from Chase reporting PIF as recently as last October/November, so I'm inclined to assume they still do.  Unsure why the customer service rep so confidently told me they do not.

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The rep you spoke with, was either not knowledgeable about Chase reporting, or was mis-understanding your question.

Because ever time I PIF, it is reflected on My reports within 2-3 bus. days.

[Anonymous]

They always off cycle report for me when I PIF.

[Remedios]

Chase will report whenever current balance is brought to $0.00.

[Revelate]

Just in general CSR's from any lender, take all their comments with a big grain of salt.

Everyone is correct, when the balance is paid to 0.00 or less Chase will update the tradeline to $0; I state less because you can go negative with Chase as I will do if I have pending transactions on say my Sapphire Reserve which I don't use for my balance card when getting pretty.

Did it last month even.

[FlaDude]

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@ChemE_Bear wrote:

There are threads on here from Chase reporting PIF as recently as last October/November, so I'm inclined to assume they still do.  Unsure why the customer service rep so confidently told me they do not.

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Chase has always reported my mid cycle PIF, most recently a couple of weeks ago.

[dragontears]

I have yet to talk to a frontline CSR at a credit card company that actually knew their company's credit reporting policies, most just have a script to read that deals with common caller issues.