Is anyone having issues seeing their Citibank cards after logging in? I can see my checking, just not my cards.
I logged in to make a payment for my Citi AA and the account is showing as "Archived" with no more information or services available for this account. When I called, I was told their system was down, but according to the csr, archived is when the account has not been used in a long time. This account has been used with a balance I was going to pay.
My other accounts all show - checking, savings, and PLOC. I have seen others with Citibank issues in the past. Has anyone seen this before?
I tried to make a payment to my Citi AA card and found the same thing. Mine shows as being "Archived." When I called, I was told their system was down. Hopefully it will reappear when their system is back up.
yes, I had problems with The Online Web Portal from My Laptop, could not log in,
The Mobile app is working fine (as far as i can tell)
I have CC's only, No Bank accounts with Citi.
EDIT: I Can now log in via Laptop
Hey folks ... Citi is noted for taking time outs and doing "system maintenance" often with 'no notice' ! Need to add that unofficial information to our collective Citi data bases. Many a night around 2am ish Citi seems to become unavailable and strange things come up when logging in. Going away and coming back a little later generally works. Took me many almost heart attacks to figure it out and now I just say, it's Citi!
No issues for me. Of course it is now a day later lol