Listen to this: I had 2 crap 1 accounts, supposed to be IIB. I contacted them a month ago, because they were reporting as charged off. So they send an update to the CB, correct 1 of the accounts, and the other one they still list as a charge off. It would be fine and I would just re-dispute it, but they went ahead and changed the balance owed from $3000 to $26,000 and are reporting it as a current balance. I never owed them that much, I did truly owe the $3000 [but it was IIB]. In the account history section, it clearly shows the balance to be $3000. This is supposed to be IIB, but now they are reporting a bogus balance. Do I contact Crap 1 or the CRA or both. This is ridiculous.