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Credit report locked, can’t unlock because I only have ITIN

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Credit report locked, can’t unlock because I only have ITIN

I am a foreign national who travels to the US every year. I opened my first BoA credit card 4yrs ago without a SSN. I have always paid my card balance in full amount and my FICO credit score is over 780. Later I opened another BoA card and two Amex platinum cards without SSN. I went on to open a Chase credit card but they asked for my SSN even after I told them I had credit score and history. Therefore, I gave them my ITIN for the application. However, they said they couldn't locate any credit report associated with my ITIN and rejected my application. I then used my Amex app to check my credit report. However, when I entered my ITIN it showed that the number I entered did not match my credit file. I entered three times and my credit report got locked. I called transunion and they said they said they were unable to unlock my credit report without a SSN because ITIN was ineligible for a credit report. 

I then checked my Amex platinum card spending power and found out it was reduced from $100k to $30k. It’s been a month now but my credit score still shows Oct and was not updated. My situation is a bit unusual. Is there any way to contact TransUnion’s supervisor team to get my credit report unlocked? I don't want to see my 4yrs credit history go wasted

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Super Contributor

Re: Credit report locked, can’t unlock because I only have ITIN

Have you tried to get your 3 free reports from annual credit reports? If that doesnt work. Try mailing in a request for a report. Is this only with TU? 

Homeowner since Sept 2020. My posts are JMHO. My siggy is not to brag. Just sharing my experiences after BK from learning here from rebuild to recovery from the @ 540's.
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