CreditCheckTotal trial question

[Anonymous]

I cancelled via the automated system this morning.

When you call up you hit "3" for other all other questions, then "1" to cancel membership via the automated system.  Enter in last 4 digits of SS# when prompted, then DOB, then zip code.  Then say "no" to the do you want a 50% discount on a full membership for 12 months.  That's it.  Entire call takes 2 - 2.5 minutes.

[Anonymous]

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@Anonymous wrote:

I cancelled via the automated system this morning.

When you call up you hit "3" for other all other questions, then "1" to cancel membership via the automated system.  Enter in last 4 digits of SS# when prompted, then DOB, then zip code.  Then say "no" to the do you want a 50% discount on a full membership for 12 months.  That's it.  Entire call takes 2 - 2.5 minutes.

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THANK YOU! Gosh I'm tired of talking to a representative when I cancel lol. 

[Anonymous]

Any time!  I can't blame you for not wanting to deal with one of their barely-speaks-English reps either.

[Anonymous]

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@Anonymous wrote:

I cancelled via the automated system this morning.

When you call up you hit "3" for other all other questions, then "1" to cancel membership via the automated system.  Enter in last 4 digits of SS# when prompted, then DOB, then zip code.  Then say "no" to the do you want a 50% discount on a full membership for 12 months.  That's it.  Entire call takes 2 - 2.5 minutes.

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UGH. So I just called, hit 3, and it sent me straight to a live rep! Do i have to do this after hours? 

[Anonymous]

I just email my cancellation. I provide my name and email address. Sometimes I get the 2 day extension, sometimes not.

[Anonymous]

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@Anonymous wrote:

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UGH. So I just called, hit 3, and it sent me straight to a live rep! Do i have to do this after hours? 

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I'm fairly certain I've cancelled trials using the automated system during normal business hours, although I do it often in the middle of the night.  I suppose doing it after hours wouldn't be a bad practice just to "make sure" you don't get a live person on the phone.

[Anonymous]

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@Anonymous wrote:
I just email my cancellation. I provide my name and email address. Sometimes I get the 2 day extension, sometimes not.

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Where did you get an email address to do this?

I think there is a pro and a con to this.  The pro which I aboslutely love is that with email you have a written record of your cancellation, exactly when you submitted it.  Granted when cancelling via human being or automated system you receive a confirmation email of the cancellation.

What I don't know about is how quickly it takes effect if you do it by email.  Woudn't that depend on how quickly they check their email?  At least with the automated system it is instant where if you tried doing it via email at say 9PM one night you probably wouldn't have it take place until 9AM the following morning or perhaps later?

[Anonymous]

Help@creditchecktotal..com I've also used Info@experiancredit.com.

I've had the same results with canceling. I usually receive a confirmation email back within a few hours. I always set a reminder on my calendar so I cancel the day before it's set to expire.

[Anonymous]

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@Anonymous wrote:

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@Anonymous wrote:
I just email my cancellation. I provide my name and email address. Sometimes I get the 2 day extension, sometimes not.

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Where did you get an email address to do this?

I think there is a pro and a con to this.  The pro which I aboslutely love is that with email you have a written record of your cancellation, exactly when you submitted it.  Granted when cancelling via human being or automated system you receive a confirmation email of the cancellation.

What I don't know about is how quickly it takes effect if you do it by email.  Woudn't that depend on how quickly they check their email?  At least with the automated system it is instant where if you tried doing it via email at say 9PM one night you probably wouldn't have it take place until 9AM the following morning or perhaps later?

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Strangely it went to automated system today...thank goodness lol

[Anonymous]

That's a good thing, nice!