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Dealing with EX was a pain.

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Valued Contributor

Dealing with EX was a pain.

Yesterday I called EX to change my credit tracker plan to a better one that has 3 bureau monitoring etc, I coudn't do it online. End result; instead of a smooth transition to a new plan with the same user name I get these gems: locked out from my EX file for 24hrs because CSR entered wrong verification info, cancelled user name forcing me to get a new one and the cherry on top? I had to wait 45 min to get my call answered when I called, I really hope I don't have to interact with any bureau again.

Gardening until September 2019
Next app: Mortgage in September 2019
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