Does a credit bureau (Experian) have to update your personal information upon request with proof?

[justmindy]

I sent in a request to remove old employers, my former married name and some housekeeping on addresses. Transunion just requested a bit more info. Haven't heard from Equifax yet. Experian said flat out they aren't changing it. Can they do that?

[fused]

If the info on EX is accurate, there's not much you can do. EX can be a real PITA.

[justmindy]

~~sigh~~

Ok thank you.

[laz98]

how weird!  i can't imagine why they would refuse.  i had no problems when i requested that they remove a ton of old & erroneous addresses & name variations.

[justmindy]

Summary: basically they said I need to contact my creditors. I guess they expect me to write each and every creditor I have, including collection agencies, and tell them all what my correct info is and to correct. I'm sure all the bad creditors would be more than happy to oblige my request.

[guiness56]

My experience was that if a current creditor was reporting that information, they would not remove it.  If the address and/or name variation was no longer associated with a current creditor they deleted it.