Hey everyone,
I had a late payment appear on an account in error, and the lender said they would correct it. I called in about it on the 15th of April, and I spoke to the lenders Credit Bureau Reporting team today, and they agreed to submit the request to delete it. EX is already showing that it has been updated to report as current. I called in to confirm that. TU probably isn't far behind.
On the 15th, I tried to get my credit report from EQ. I passed the security questions easily, got it, and the "late" was not reported there, while it was reported on TU and EX.
I tried to check it again today, just in case it might have updated today, but when I entered all my info, I got a bunch of security questions that were not applicable in the slightest regarding mortgages/installment and car loans/bank accounts that I've never had in my life. So I answered none of the above, and EQ locked me out, stating that they couldn't confirm my identity.
I called in, and the lady I spoke with said I needed to fax in my birth certificate, drivers license, SS card and passport info to confirm my identity. I find this to be a ridiculous request and will not submit this heavily personal info to them via fax.
Has anyone had this happen before?
Scores: 790 TU (Barclay), 780 EX (Fico8), 790 EQ
Chase Freedom Unlimited (6k), CSP (20k), Amex Delta Platinum (13.5k), Amex Marriott Bonvoy (16k), Barclay Apple (12.5k), USBank Flexperks Travel Rewards (12k), Wells Fargo Visa Signature (10k), Citi Double Cash (8k), Amex Gold, Amex Platinum, Amex BBP (15k) Marriott Bonvoy Boundless (15k)
