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Hoping someone can chime in...... I have been using the Experian Credit Tracker App consistently for about 2 years now (maybe longer). I pay $24.99/month for this app and then as of Saturday 9/23/18, the app stopped opening (would just open and shut). I deleted it from my phone, thinking it just needed a fresh re-install and now the app is just gone from the App Store altogether. I downloaded the "Experian Credit" app and when I go to sign in, it tells me, "You are already a member of the credit tracker app-do you want to merge?". I said no and closed out, because I'm thinking, these are 2 different tools by Experian and I'm not going to sign up for more money every month.
Where did the Credit Tracker App go? I can't seem to locate anything online/search engines/google etc and unless I log in to a computer, I can't use it on my phone anymore. The app is just gone from the app store. Any thoughts or knowledge would be great! Thank you!!
@Anonymous wrote:Hoping someone can chime in...... I have been using the Experian Credit Tracker App consistently for about 2 years now (maybe longer). I pay $24.99/month for this app and then as of Saturday 9/23/18, the app stopped opening (would just open and shut). I deleted it from my phone, thinking it just needed a fresh re-install and now the app is just gone from the App Store altogether. I downloaded the "Experian Credit" app and when I go to sign in, it tells me, "You are already a member of the credit tracker app-do you want to merge?". I said no and closed out, because I'm thinking, these are 2 different tools by Experian and I'm not going to sign up for more money every month.
Where did the Credit Tracker App go? I can't seem to locate anything online/search engines/google etc and unless I log in to a computer, I can't use it on my phone anymore. The app is just gone from the app store. Any thoughts or knowledge would be great! Thank you!!
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Same for me. I only used the app so it was the most important feature. I called to cancel.
do you mind providing the number you called so i may cancel my membership as well.
thank you!