Experian live person? UPDATED

[Anonymous]

@AJC: it’s funny I recall being able to call Experian and get a live person a couple times. But just recently I’ve needed to call them and I’ve had the same experience as you. I cannot find a number that gets me a real person. I am following the thread And wishing you the best

[AverageJoesCredit]

Thanks Birdman7. Im doing what i can control. Just changing my pws and calling my creditors to see if anything extra can be done. Placed a fraud alert on my Synchrony files which means ill be auto rejected on any apps or cli requests until i get a call or paper verifying it was me.

Amex was great, made a note to my file. Why cant these bureaus be open 24/7, its cray cray . I guess with Dads health and this my stress level has been pretty high this week. Maybe i need to find a gf or wife who works at Experian

[Anonymous]

This is terrible  Do think you need to notify all your credit cards also of the issue? Sounds like phishing .   I hope this gets fixed

Also you could file a police report whether now or Monday. 

[AverageJoesCredit]

@Anonymous, not sure yet. Still have to talk to Experian as thats where i cant sign in. I havent seen anything fishy on my accounts yet but just being proactive. Hopefully tomorrow ill know more.

Lol @ Credit_Aholic . That made me laugh which i needed. That might be the only credit card i could get for the forseeable future. Awesome work as always

[DaveInAZ]

I needed to talk to an actual live person a couple months ago, and what a royal pain. Experian's automated phone system is the absolute worst! It starts by demanding you enter your full social security #. I use my free Google Voice phone service for calls I know will take a long time so I don't burn up my cell minutes, and internet phone service is nice but completely unsecure so I didn't want to enter my SS# over it and tried zeros in hope it would hand me over to a live person; nope, hung up on me twice! So I finally relented and entered my SS#. Sorry, I forgot what I did to finally get a live person and it was during "normal" biz hours, and when I did he had no idea how to resolve my issue. I had EX IndentityWorks Plus service primarily for locking and unlocking EX. When EQ gave me free IDnotify service I could use that to lock/unlock EX so I canceled IDworks. Well, every month it kept unlocking my EX with a note "change in membership". Luckily I got notices from IDnotify and would log in and re-lock it, but after the 3rd time I said enough! The EX rep had no idea what was going on or how to fix it, but it seems it have stopped . .  for now.

Good luck AJC!

[Remedios]

Good luck, AJC
This is terrible

[JoeLuvsHisCredit]

So sorry to hear this buddy D

[CreditInspired]

@ajc
I’m hoping you’re already on the phone this Monday morning getting this resolved.

Our fingers are crossed.

[AverageJoesCredit]

I absolutely loathe Experian. No matter what number i call, there is no help, no human reply. Same automated system with their we will be releasing our Ultra Fico blah blah blah. I truely feel for anyone dealing with fraud . Its insane that not one method gets human contact. Only option i have now is to write to experian and proove myself and hope i can get some kind of response. I used to like Ex but no more. You cant even contact Ex or Eq without a headache or some semblance of justice being done. Thanks for everyones well wishes.

[Anonymous]

714-830-7000

Press 3 as soon as recording starts. 

Last resort - customersupport@experian.com

Source: GetHuman.