masdeocho wrote:What bad luck!I suggest you start putting everything in writing rather than calling. Write the hospital and give the full history: "On X date, I spoke to Mrs. Y, who told me Z." It's not proof but you'll need a good paper trail. You've done well straightening out lots of other situations, so I'm sure you'll prevail here. But who has the time to waste on other people's incompetence?!!The OCa stated that it would take about a week to update the pull back status. If its not updated when I call back Monday I will start shooting off Cert letters.
Scary! I hope it's resolved quickly with no damage.Just got a call from the hospital apologizing and guaranteeing it will be resolved by EOB.