I successfully added initial fraud alerts to all 3 CRAs in June 2019 after 2 fraudulent apps. Due to recent identity theft & fraud, I froze my credit online with EQ and EX on 4/27/2020 (rec'd confirmations from both). I couldn't successfully dispute a fraudulent phone # or freeze my credit online with TU that same day; their system said to call & I haven't gotten through to anyone yet. I also read that once you freeze with one CRA you are automatically frozen with the other 2, so I thought all 3 were frozen on 4/27/20. Today I log into CK to see how the fraudulent & disputed info is affecting my TU & EQ scores & there is a new hard inquiry from T-Mobile dated 5/14/20. I thought CK usually alerted me about new negative action like a hard inquiry but I have not received an alert from CK. That's not the focus though; how the heck was T-Mobile able to do a hard inquiry when my CRs were frozen 2+ weeks ago? I don't have an account with T-Mobile so they don't have a current creditor/ongoing account maintenance justification to pull it. I also called them and had them look up an account with just about every way imaginable today: full SSN, last 4 of SSN + last name, email, other telephone numbers, etc. and they could not find anything. They transfered me to applications & they have no record of my SSN. I do have suggestive evidence that mail fraud is also occurring (currently investigating that) so is it possible TU sent the freeze confirmation letter, with PIN to unfreeze, to a fraudulent address instead of to me, and the fraudster unfroze just my TU CR to try to get a phone with T-Mobile? I'm so puzzled...
