I called Customer Care to ask my burning question. I already called once earlier today and was told "we report every 30-60 days." I explained I was looking for a more specific answer and suggested it might be in relation to the due date or the statement closing date. I could tell the CSR was just making it up as he went along when he said, "uuhhh, yeah, sometime, a few days after the statement closing date."
So I tried again:
Me: When do you report to the credit reporting agencies?
CSR: It varies. There isn't a specific date.
Me: Surely there is. Like the due date, or the statement closing date ...
CSR: Well, they might do them in batches. I don't have that information.
Me: Who does have that information?
CSR: The Research Department.
Me: Well, can I talk to them?
CSR: No, they don't talk to ... anyone.
Me: They don't talk to anyone? Not even each other? *snickers*
CSR: Well, you can write them and ask.
[He gave me Chase's freakin' PO box address in Delaware.]
Me: Who should I address it to?
CSR: Just send it there.
Me: Thank you.
Message Edited by masdeocho on 05-17-2007 05:41 PM
Bartender, bring another round of FICOtinis please!
9.4.2011: TU 805. EQ 815.