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Not able to access 3B due to credit freeze on 2 reports

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Contributor

Not able to access 3B due to credit freeze on 2 reports

Hello!
I froze my CR's and today got my 3B report. The car tells me to log out and order them and use the access code she gives me.... Problem there is no where to put the access code and when I (A) try to enter my info it tells me I already have an account and when I (B) enter my log in info it tells me I already ordered my reports within the last 24 hours and empties my cart! Iam at a loss! Where/How do I use the access code?
2 REPLIES 2
Valued Contributor

Re: Not able to access 3B due to credit freeze on 2 reports

Did you try calling customer service?


EX08 659 EQ08 660 TU08 695 Starting: mid 300'sGoal: 700
Message 2 of 3
Contributor

Re: Not able to access 3B due to credit freeze on 2 reports

Yeah, they were closed. Have to try again tomorrow.
Message 3 of 3
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