So apparently Sync went to a new online system which cancelled all recurring payments and I was not aware of it. My alerts were also removed.
Due to this I got an alert of a 30-day late on my CR. Emailed Sync last night and got the following response:
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Thank you for your recent inquiry regarding your Synchrony Bank account. We appreciate your message and the opportunity to be of service to you today.
Please accept our sincere apologies for any inconvenience this matter may have caused you. Due to a customer service upgrade between March 15-21,2021, Automatic Payments were discontinued and any Scheduled Payments were cancelled. We have now successfully migrated your account to a new online account servicing platform called Consumer Center. Starting March 22,2021, you will need to register at mysynchrony.com/chevrontexaco to access your account online.
We are crediting your account for fees in the amount(s) shown below. You will see the credit applied to your account within the next 48 hours.
Interest Charge(s): $x.xx
Late Payment Fee(s): $xx.xx
Effective the date of this e-mail, we have submitted a request to the major credit agencies to delete any delinquency that occurred from April 22,2022 to May 23,2022. This update may take up to 60 days for the credit reporting agencies to update their records.
Please retain this e-mail for future reference. We apologize for any inconvenience this may have caused you.
Again, I am very sorry for the inconvenience. We greatly appreciate your business. I hope I was able to address your concern.
Sorry it happened, but I'm impressed with their resolution!
BTW, I have a number of Synchrony cards, including the Chevron/Texaco card, and I remember being notified that there would be a new site, allowing access to all accounts, but I honestly can't say whether it addressed cancellation of auto-payments (since I don't use them, I don't pay much attention to references to them).
I've had the Chevron for 25 years and have never been late. Plus, I have a couple of other Sync cards that I acquired since the cutover and have auto payment set up on those. All that combined may have been a factor in their decision. In any event, I just have to wait it out now. We are planning on getting a small camper this fall and hopefully this will be cleared up by then.
I about had a coronary when I got an alert that my score had dropped 84 points! LOL
@Dilbert934 wrote:I've had the Chevron for 25 years and have never been late. Plus, I have a couple of other Sync cards that I acquired since the cutover and have auto payment set up on those. All that combined may have been a factor in their decision. In any event, I just have to wait it out now. We are planning on getting a small camper this fall and hopefully this will be cleared up by then.
I about had a coronary when I got an alert that my score had dropped 84 points! LOL
Understandable. For most people! Then there are weirdos like me--mine has dropped more than 100 points in the past two months, but no heart attack in sight! 
(I knew it was going to drop; I'm carrying balances right now that are much higher than normal, but they're all on 0% terms.)
I think you'll be good to go by the time you're ready to buy that camper. It sounds like they're on top of it and I don't think it'll drag out too long. Good luck! Let us know how it ends up, if you'd like.
All is well! Within 96 hours of their email, the 30day was removed from all CRAs!