I had good results contacting the Manager at Time Warner and explaining my situation. I did pay my account in full to CMI. I had not returned the equipment that I was leasing, due to a move, and other situations that made my cable service the least of my worries, until lately. I returned my equipment last month and they have reimbursed me $340 for it, and agreed to remove the account from my reports. Again, this was before I found this forum and knew how to handle the CA's. The bill was mine, so, I paid up. If you were paying on time as Time Warner asked you, I do not understand why they would turn you over to a CA. Did you have an agreement, or were you just paying that hoping it would keep the account from going to collections? I am not an expert, but this is just my experience with the OC and CA.
Message Edited by stef37 on
01-06-2008 07:44 PM