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myTransUnion down - can’t manage credit freeze

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Super Contributor

myTransUnion down - can’t manage credit freeze

Has anyone else been having problems accessing their freeze with TU? I tried last night and I just tried again and it’s still down. Neither the app or the site work for me  

 

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Anyone else having problems? I am curious if it’s just me or if it’s down for everyone. 


01/2019:
10/2019:

Hover over my cards to see my limits!
Goal cards: Does it look like I really need any more cards? My goal is to garden until 2/2020.
Message 1 of 3
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Senior Contributor

Re: myTransUnion down - can’t manage credit freeze

Been like that for months online and the phone app. I called the number on the page and explained what it said. They we're clueless. Even tried to cancel the online account and try a fresh start.No link to do so. They said I am frozen. But no proof from that "unknown" garbage. It did work for a couple months




My posts are JMHO. I DO NOT claim to be a FICO expert. Just sharing my experiences from rebuild to recovery after BK DC. My siggy is not to brag at all. Just to show fellow members what can be accomplished when you do it right and play the FICO Credit Game.
Message 2 of 3
Super Contributor

Re: myTransUnion down - can’t manage credit freeze


@FireMedic1 wrote:
Been like that for months online and the phone app. I called the number on the page and explained what it said. They we're clueless. Even tried to cancel the online account and try a fresh start.No link to do so. They said I am frozen. But no proof from that "unknown" garbage. It did work for a couple months

I had unfrozen my reports last week when I foolishly decided to join BECU and wanted to remove my lift but WalletHub notified me this morning that my report is frozen again so I guess it’s all good. 

 

Its still down though. I actually got the app in the first place because the website was totally down one day (as in you couldn’t even get to the login) and the app worked. 

 

And here we think EQ is the worst...

 

I guess I will use the phone number and PIN this summer and consider lifting them for good because it’s a huge hassle putting them on and taking them off. 


01/2019:
10/2019:

Hover over my cards to see my limits!
Goal cards: Does it look like I really need any more cards? My goal is to garden until 2/2020.
Message 3 of 3
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