I applied for a mortgage with NFCU on 4/30 very late in the night. I was told I would possibly hear something by end of next day which was Friday, but more than likely Monday 5/4. On 5/1 I heard from someone with Realtyplus I believe it's called or I may be thinking about DCU either way it was the real estate division. The woman gave all the info on the real estate side and wanted to arrange an appt for me to meet the agent in my area and start looking. I told her I didn't want to take that step until I received my pre-approval. So on 5/5 someone calls asking questions about which bank my down payment and/or closing costs were coming from practically prying. It's very simple for me to show a copy of my bank statement and to prove my money is obviously coming from my employment. After speaking with this woman she said she would submit my application to the UW.
So the woman from the realty dept contacts me on Thursday and I told her I had not received any answer yet so she reached out to them. I get a call on Friday from someone saying I contacted them about an updated status regarding my app yet she had no answer. I have absolutely not negatives on my cr 100% payment history and I make 120-150k yearly. I am self-employeed so it does vary. I don't understand what is taking them so long. Everyone else has been so nice and pleasant to speak with yet when the actual department in control of the decision contacts they have not been nice not even a pleasant voice. Am I over exaggerating or should I have receive an answer by now? This is my first time applying so I'm not sure if it typically takes this long or if I'm just being impatient. I was told I would receive an answer by end of business day on 5/4 so that's what I was expecting.
