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We are looking at a Hovnanian home and thinking about using their mortgage company. Anyone have any experience with them?
Nothing wrong with using them, just keep in mind they are performing all duties to your home purchase from building, real estate, and lending.
I would just get at least one other pre qualification or pre approval to compare with. Oh and make sure you use a Broker to compare, Banks usually do not compete as low as a Broker.
The only thing I myself do not like about dealing with this type of situation, there is no guarantee they are looking out for my best interest. Who do you turn to for negotiating? What do you do if you have a problem?
Personally I still feel nothing wrong with using them, but it does have its faults, and you need to know what you are doing.
I am using them and while the concerns mentioned are definitely valid the good thing with working with a large established vedor is their credibility. They did not just pop up and have a good reputation. I did my research prior to choosing them. They also encouraged me to get my own attorney and have been very transparent with the entire process. They provide their coordination of services to make the process easy, not to kick you in the tail. So far so good for me. Where are you considering? New construction?
@NY_Beauty wrote:I am using them and while the concerns mentioned are definitely valid the good thing with working with a large established vedor is their credibility. They did not just pop up and have a good reputation. I did my research prior to choosing them. They also encouraged me to get my own attorney and have been very transparent with the entire process. They provide their coordination of services to make the process easy, not to kick you in the tail. So far so good for me. Where are you considering? New construction?
By law they have to be transparent, and disclose all affiliations.
I am glad things are working out for you, thats all that matters!
I will once again say, nothing wrong with doing business with them.
It is actually a smart business set up for them.
The only thing I will disagree with is.... Working with a large established vender is their creditability. There are many larger companies (venders) that have a horrible creditability. Larger organizations may have more money to handle things differently, but the smaller company actually has to work harder, smarter, and with much more creditability to stay in business.
I'm not debating, nor am I making a case for which is better. I am having an experience with this company so thought I would share. I thought the initial post was looking for just that, those with experience with the company.
I'm purchasing a Meritage home, and using the in-house lender which is MTH Mortgage (Mertigage). I don't know if I got lucky with my LO, but he constantly sends me text updates, responds to emails at 9pm at night, has pretty much gone out of his way to make the process go smooth. I didn't shop around, and im probably overpaying for closing costs but with my 3000 credit towards closing for using in house im on par with what others are saying. So all in all im pretty satisfied staying within the company to cover all my home buying bases.
I am using Highland Home's lender Highland Loan Source. Have had great luck with the process so far with the exception of the underwriter. The builder though was able to goto bat for me when I felt like the underwriter was being overly critical and we had a disagreement. Despite the problem I have had a great experience their management was very professional after the builder called and escalated the situation over the original underwriter's head. I had shopped a broker as well and I could get .25% better rate with them but I would have given up the large incentive credit the builder's lender was offering. As everyone else stated get a competitive offer and compare the two.
I got a preapproval through K. Hovnanian but I ended up going with Atlantic Builders. The lady at K. Hov was very nice and responsive. Sent me the preapproval letter very quickly... she also said she would contact the community rep for me but I actually never heard from them. I think going with the preferred lender with the builder you choose is a good decision. I ended up getting 6,500 in closing costs from the builder and 2,500 lender credit plus 15k off the price of the house. My loan officer is great and always answers my emails...right now we are just in the "waiting" stage for our permits to go through but we do get to go to our design center appointment this coming week, so we're excited about that.
Good luck with your purchase!
We are looking at Manapalan Four Seasons.
Thanks for your response.