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That was a very unprofessional response in my opinion. There's a huge difference between saying there's no such thing and saying they specifically don't offer it at that bank. I would be very unhappy with that, as everyone knows there IS in fact "such thing." Maybe it's because I am frustrated with our process right now, but that answer she gave you really rubs me the wrong way.
It is a very complex loan program and process that comes with higher risks and costs that some lenders just don't offer. Continue shopping around if that is what you'd like to do---however, you definitely want to learn more about the program--the process from origination to finish isn't as easy as you might think it's' going to be so you want to talk with an experienced LO that knows what they are doing and can guide you through the process.