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Loan processor just called back after she spoke with the UW. If we cant supply this, it will in fact kill the loan. This is NUTS. Recap:
Company changed 401k administrator. Company system blackout 12/21-1/10. New administrator doesn't get previous administrators statement records. Old administrator doesn't keep previous participant statement records. My company says they didn't keep them and should have been downloaded by 12/31, even though the system was locked as of 12/21. I have a gap with no documentation of 401k account statements from 12/10-12/31. UW with my lender says this will be a deal breaker, even though I have 35k still in my 401k. Another 28k in my bank. And proof of all transactions with 401k. They just want the actual downloaded statement form 12/10-12/31, whcih I dont have nor could I have downloaded.
What in the actual *BLEEP*.
UPDATE: We got our exception approved. My loan processor just called. She entered an exception to the underwriter to use my pay stubs in lieu of the missing 401k statements. Talk about a hail mary!!!