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The Official NACA mortgage thread

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New Contributor

Re: The Official NACA mortgage thread

I looked too. Couldn't find anything. Sorry.
Message 4701 of 4,707
New Contributor

Re: The Official NACA mortgage thread


@Chadius wrote:
Does NACA operate in Kansas? I'm having a hard time finding information that supports this.

I would contact them. They offer remote counseling for people who don't have a local office.

Message 4702 of 4,707
Regular Contributor

Re: The Official NACA mortgage thread

Tim, 

 

Can you help with what is expected on the LEO for Charge offs and collections with Balance? 

Message 4703 of 4,707
Regular Contributor

Re: The Official NACA mortgage thread

Hello @Chadius,

 

NACA is in fact licensed for the state of Kansas. However we do not have any offices in Kansas at present.  Your best bet is to work with our Kansas City, MO office, which handles business for the state of Kansas.

 

Tim Trumble

Online Operations, NACA

Message 4704 of 4,707
Regular Contributor

Re: The Official NACA mortgage thread

Hello dfitzg,

 

Honestly, if you have to ask, you are probably over-thinking it.

 

Address the letter "To Whom it May Concern"

Explain what the charged off debt was for

Explain why it was not paid

State what you have done to make sure it never happens again.

 

In short, keep it simple and to the point.

 

If it's any longer than this response, it's probably too long.

 

Tim Trumble

Online Operations, NACA

Message 4705 of 4,707
Valued Member

Re: The Official NACA mortgage thread

Hi Tim,
I've been following for a while and have been seeing your responses (you are anyways so helpful, thanks!)
I am wondering if my situation so far is normal. I was submitted to underwriting for qualification October 22nd. On october 31st I was not qualified, with conditions listed. I satisfied those conditions and was resubmitted November 1st. I have not heard anything back yet. So, I am figuring about 10 days to hear back since thatd about what it was the first time. I've been good with not pestering my MC but just wanted to know if there was some sort of backlog going on now and if the normal turnaround timeframes have changed?
Thanks for your help!!
Message 4706 of 4,707
Regular Contributor

Re: The Official NACA mortgage thread

Hello Amber-Lissette,

 

Target turnaround times have not changed, but your suspicions are correct regarding a backlog.  However, the length of time since you say you were resubmitted does concern me a bit. Even with the underwriters providing back-office support for the Achieve the Dream events the past three weeks, you should still have gotten a response by now.  Unfortunately, NACA offices will be closed on Monday for Veterans' Day, so it will be Tuesday before you can contact your counselor or NACA Member Services to get an update. 

 

Please keep me updated on your progress.

 

Tim Trumble

Online Operations, NACA

Message 4707 of 4,707
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