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I know it’s frustrating, but it does happen.
It could be because someone higher up is saying she needs stuff. I believe a lot of processors does not keep things on file because they get so much in they would run out of computer space and would have to purge their system files all the time.
Im not a processor, just guessing. But I know I’m carrying around a thumb drive with all my stuff on it so I can react when I’m asked for stuff.
most of the time it's easier to simply ask for the items than it is to dig through to voluminous amount of data that you've already provided to the company.
Understand that the average processor does this for a dozen buyers a week? 40-50 a month? somewhere someone overlooked something you already sent in or maybe they are just pulling a crazy Ivan to make sure you can present what proof you are required on a dime. Just get 'em what they need and be ready for whatever's next.
Congrats...
Hang in there and keep your eyes on the prize ! very soon they will hand over the keys to your new house