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DCU Approval...But chex issue

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New Member

DCU Approval...But chex issue

Holy Moly I need help!... I have no idea if this is the right place to post but I'm so fricken frustrated so please move if needed...So, I was approved for both a 10K CC (my highest EVER) and a 42K Auto loan from DCU (YAY). I don't currently have an account with them but didn't think that would be an issue as I was unaware that I had any previous banking issues.

 

So, I applied for a savings account and It turns out that I apparently had an account that I closed (or at least I believed I closed) reported to Chexsystems... That's not the problem though, I cleared the debt, the other bank reported and wrote a letter to DCU. I was told to apply again, denied, apparently Chexsystems wasn't clear. Wait a week, the former bank confirmed that Chexsystem was clear, was told to reapply for DCU account, DENIED... This time because they "could verify information"! What the hell is going on and what am I doing wrong?

 

I was told I would have a letter sent but not sure what is on it... I am frustrated that I am leaving this money on the table... Any suggestions?

Message 1 of 11
10 REPLIES 10
Moderator

Re: DCU Approval...But chex issue

@shadrackious I moved your thread to personal finance as has to deal with Chexs issues.  I also slightly edited your title as approved for CC/Auto loan, but can't get membership to said CU due to chex's causing denial of cc/auto loan.  Alot of people have "lovely" times with chexs

Chase | Citibank | Amex | BofA | PenFed | NFCU | Discover | Fifth Third | BB&T | Synovus | Commerce
Message 2 of 11
Valued Contributor

Re: DCU Approval...But chex issue

I read your other thread did you decide not to go with USAA?

NFCU PLAT 20K NFCU CR 15K NFCU AMEX 20K PENFED PROMISE 10K PENFED GOLD 10K BBVA COMPASS 7.5K PP cashback 8K BBT 4.5K CITI SIMPLICITY 4.3K MARVEL4.5K DISCOVER 2.7K DISCOVER CHROME 2K AMEX BC 3K AMEX MAGNET 1K AMEX ED 1K AMEX HILTON 1K. CARECREDIT 25K AMAZON 10K WALMART 10K MACYS 25K WAYFAIR 24.5K LOWES 10K ... AU LOWES 35K IKEA 6K
Message 3 of 11
New Member

Re: DCU Approval...But chex issue

@CreditCuriosity Thanks... Wasn't sure if it was in the right place...

Message 4 of 11
New Member

Re: DCU Approval...But chex issue

@Jnbmom So, the short answer is yes, I am using USAA. The long answer is, I am buying a car out of state so the contract is in the mail. I was approved for the loan through DCU at the same time with a WAY better interest rate, but of course, I am having the Chex issue. So, since I am in a partial delay, and haven't fully "bought" the car, I still have options for the loan. And honestly, it may be the credit card that I'm mad about more. I have never had a problem before and it's irritating, to say the least. 

Message 5 of 11
Valued Contributor

Re: DCU Approval...But chex issue

Yes I don't blame you , I would be upset as well.

 

I have banking accounts with DCU but had major issues with ID verfication when trying to add my DH to my accounts.  I got beyond frustrated with them and now keep a total of 12.79 in my accounts. i had my DD going to them but quickly stopped that, it's been dormant for months.

NFCU PLAT 20K NFCU CR 15K NFCU AMEX 20K PENFED PROMISE 10K PENFED GOLD 10K BBVA COMPASS 7.5K PP cashback 8K BBT 4.5K CITI SIMPLICITY 4.3K MARVEL4.5K DISCOVER 2.7K DISCOVER CHROME 2K AMEX BC 3K AMEX MAGNET 1K AMEX ED 1K AMEX HILTON 1K. CARECREDIT 25K AMAZON 10K WALMART 10K MACYS 25K WAYFAIR 24.5K LOWES 10K ... AU LOWES 35K IKEA 6K
Message 6 of 11
New Member

Re: DCU Approval...But chex issue

What should I expect for validation? I uploaded my DL but it has a different address because I recently moved. The rep couldn't answer only saying that I would get a letter. 

Message 7 of 11
Moderator

Re: DCU Approval...But chex issue


@shadrackious wrote:

What should I expect for validation? I uploaded my DL but it has a different address because I recently moved. The rep couldn't answer only saying that I would get a letter. 


You might consider getting the address on your ID updated sooner rather than later... we've seen people have problems before when verification was taking place and their ID didn't have the correct address.

Message 8 of 11
Moderator

Re: DCU Approval...But chex issue


@UncleB wrote:

@shadrackious wrote:

What should I expect for validation? I uploaded my DL but it has a different address because I recently moved. The rep couldn't answer only saying that I would get a letter. 


You might consider getting the address on your ID updated sooner rather than later... we've seen people have problems before when verification was taking place and their ID didn't have the correct address.


Also to add Chex goes off LN info and if you address is incorrect it causes issues as well as LN pulls for the DMV, etc.  Ask me how i know smh.

Chase | Citibank | Amex | BofA | PenFed | NFCU | Discover | Fifth Third | BB&T | Synovus | Commerce
Message 9 of 11
New Member

Re: DCU Approval...But chex issue

So with all that being said, what if I re-applied with the address that is on my DL? I can still get mail at that address as I live right down the street currently. I could then change it after opening the account. I don’t want to get a new DL because I and moving again in July. Ugh... one of the infinite hassles being military causes...
Message 10 of 11