I applied for DCU Membership (just checking and savings accounts) on 7/30. I uploaded pictures of the requested documents (DL/SS Card) and funded the accounts with $120 as a transfer from my primary checking account (Chase). The transaction went pending right away on my banks end. This afternoon I checked my application status on the DCU website and it still says:
Submitted for Review
Your ClickSWITCH Status:
Your account setup has not yet been completed. Please check back later.
I went back to my banking app to see if the initial transfer had finally processed and it's just...disappeared. The $120 is still gone but it doesn't show up as a pending or completed transaction. I had to do a sanity check to ensure I had in fact processed the transfer the way I thought I had - sure enough I found an email from Truebill regarding the "uncategorized transaction".
Does anyone have an idea of what may be going on?
@FireMedic1, I will definitely call them tomorrow - I was just curious if anyone else had run into something similar as I know there are quite a few members here.