I was denied a personal loan and a student loan, i sent a reconsideration via secure message and they sent me the same response for both.
In order to be considered for an appeal to your recently declined loan application, a new application must be entered for a second review. To expedite the appeals process, please submit the request by speaking with a Consumer Loans Specialist. A written appeal is not needed. Please visit your nearest Navy Federal branch during regular business hours or call our Contact Center at 1-888-842-NFCU (6328). Follow the prompts for Consumer Lending and ask to speak with a Consumer Loans Specialist. We are available to assist you 24 hours a day, 7 days a week.