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Navy Federal Locked My Account

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Regular Contributor

Navy Federal Locked My Account

It just says to call Navy Fed. When I do they say I have to go to a branch which happens to be 30 miles away. What the hell is this! I only had $10 in a savings account but still!



Things to do in 2020:
1. Pay off and get rid of Credit One.(Pay off done! Now to close it.)
2.Removal of late payments with my mortgage company.(I am currently working on this.)
3.Personal Loan through Navy Federal for payoff of HELOC or mortgage refinance Membership was approved.
Closed Cards/Accounts:
Message 1 of 15
14 REPLIES 14
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Valued Contributor

Re: Navy Federal Locked My Account

Did you make sure to submit all papers they need?!










Message 2 of 15
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Mega Contributor

Re: Navy Federal Locked My Account


@Rudy1 wrote:

It just says to call Navy Fed. When I do they say I have to go to a branch which happens to be 30 miles away. What the hell is this! I only had $10 in a savings account but still!


Possibly someone tried to use your account fraudulently?

Maybe they just need to see your ID in person?

This is all just guessing on my part.

Message 3 of 15
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Moderator

Re: Navy Federal Locked My Account

How long you been a member for?  Supply all the paperwork and eligible to be a member?  If so take a 30 mile drive on a day off to get it resolved as really not that far.  Had to see a DR this morning and was a 35 mile drive and was nice to get out of my working from home for a change.

Message 4 of 15
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Community Leader
Mega Contributor

Re: Navy Federal Locked My Account

At least Op isnt 1,000 miles  away like some of us. Navy locking accounts could be anything from fraud to not meeting membership requirements  after internal audit. Definetly take a drive as they are worth keeping

Message 5 of 15
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Mega Contributor

Re: Navy Federal Locked My Account


@AverageJoesCredit wrote:

At least Op isnt 1,000 miles  away like some of us. Navy locking accounts could be anything from fraud to not meeting membership requirements  after internal audit. Definetly take a drive as they are worth keeping


I agree!

Message 6 of 15
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Established Contributor

Re: Navy Federal Locked My Account

Its definitely worth the 30 mile drive to straighten it out. My closest branch is 120 miles away in Cleveland and I would head on up there to work it out. 

Sorry you gotta got to branch but probably just an ID issue.

Message 7 of 15
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Mega Contributor

Re: Navy Federal Locked My Account

Be glad, the closest branch to me is 82 miles away.

Message 8 of 15
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Frequent Contributor

Re: Navy Federal Locked My Account

my closet branch is 3hours away i have driven it just to stick money in Atm




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Message 9 of 15
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Mega Contributor

Re: Navy Federal Locked My Account


@howellco2 wrote:

my closet branch is 3hours away i have driven it just to stick money in Atm


@howellco2, Have you checked to see if they have a CO-OP ATM near you?

I found one close to me and deposited funds for an SSL, before I could deposit $3010 through the phone APP.

 

You can check here; https://www.navyfederal.org/branches-atms/co-op-network-atms.php

Message 10 of 15
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