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PenFed membership - No Update on Status

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PenFed membership - No Update on Status

My wife applied for PenFed membership over the weekend (late Saturday night) and it said that the membership application would be processed within one business day.  It is now Thursday evening and she hasn't received any email or phone call or anything, so we're wondering what's going on with it.

 

Is this normal at all?

 

Is there someone we can/should call to check on the status?

 

She did get a hardpull on her report from the app, just not sure where things went after that.

Credit decimated by health issues, rebuild starting point: Dec 2016
Starting Score: EX: 485 - EQ: 486 - TU: 475
Current Score (Oct 29, 2017):EX: 574 - EQ: 596 - TU: 586
Goal Score (Jan 01, 2018): 600+


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Super Contributor

Re: PenFed membership - No Update on Status

Yes she should call them. They have been a bit slow on the trigger lately. Must be swamped or understaffed.
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