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Penfed membership

EAJuggalo
Established Contributor

Re: Penfed membership

Authorized user forms can now be uploaded.  At least according to the email they sent me trying to add one.  

 

I got in just as another CU to check when looking for an auto loan.  I can't use them for a mortgage due to the specialized government program I qualify for.  I now have a relatively high yield savings that I can dip into if necessary, a 2% CB CC and a PL that took out half my credit card debt.

EX700 TU 681 EQ 683 1/23/22
Cap1 QS-$4,500 Chase Freedom Flex- $800 Chase Freedom Unlimited- $500 Victoria's Secret- $2000 Citi DC- $800 Amazon Store Card- $3,500 AMEX Hilton Honors-$1,000 Discover It-$1,000 Wal-Mart MC $290 Chase Sapphire Preferred-$5,000 NFCU Flagship $13,800 AMEX BCE-$1,000 AMEX Gold-$5,000 AMEX Delta Blue $1,000 Lowe's $1,000 Navy Platinum $17,000 AMEX BBP $2,000
Message 21 of 22
mmmagique
Regular Contributor

Re: Penfed membership

This was my experience with them a bit over a year ago. I joined but then they wanted every single page of our taxes (over 40 pages worth) and they did not have an easy way for me to get them to them. As someone else said, their technology is antiquated. I had to upload each page of our taxes, and could only do three at a time. They would not accept relevent pages like most places do. It took forever, and was a total mess. The only reason I did it was because I was stubborn and didn't want to give a hard pull for nothing. After that, they've been fine. 

 

I rate them one star for technology, and four stars for their service after the fact. 


@summerterrace wrote:

I joined Pen Fed for a potential mortgage and then didn't use their program.  I have the Power Cash and Pathfinder credit cards.  The Power Cash card is a great 2% card (if you can deal with the $500 deposits/shuffling required).  The Pathfinder is not that great.  The $100 airline incidental is only usable for a few things like seat charges, baggage charges, inflight food and lounge fees.  We don't always fly airlines with those charges so I don't always use the airline incidental fee.  The reward redemptions on the point earnings cards are sub-par.  Only .85 cpp and can only get gift cards in certain amounts.  The travel portal pricing is really high and the options are limited.  

 

My biggest beef with this Credit Union is their online presence.  Their website is very dated, and the app is not user friendly at all.  The Customer Service is adequate when I call in, but they really need to update their technology.  I had to mail in my authorized user forms, no reason that can't be electronic...

 

Their car loan and mortgage rates are very competitve and their High yield savings account is a .15 above NFCU rate.


 






In the garden until May 2022!!
Message 22 of 22
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