Serve's Bill Pay

[JSS3]

I see on the website it says if you want your bill paid sooner than the delivery date given, you can use the card number on the merchants site. When I called, the CSR said that their routing number is only used for direct deposits. You cannot input that into the field that request it when adding another funding source on a merchant's site. Since this is the case, how can you use Serve to pay from a merchants website as stated on Serve? The time given to pay my bill on Serve is later than the closing date. I'd like to deliever it before then.

Anyone use their Serve card on a merchant's website instead of using Serve's bill pay?

[Membersince2013]

No, i haven't. Also, Serve is not considered a debit nor is it a credit card...So i don't know how you're going to make it work.

[JSS3]

Wonder what's the point of stating this on their website since there's no other way to pay a bill other than bill pay.

[longtimelurker]

So with Bluebird you just enter the card number and it is treated like an Amex purchase.  Doesn't that work with Serve?

[mongstradamus]

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@longtimelurker wrote:

So with Bluebird you just enter the card number and it is treated like an Amex purchase.  Doesn't that work with Serve?

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It doesn't always work out that way, i just pay earlier with their bill pay on serve site. I find its an lot safer that way. I can try and experiment with serve and see how it is to it directly thru their site. I have been using it mostly for my auto loan and electricity bill . I can see what happens if i try and do it via CCC site and see what happens.

[JSS3]

The site I used asked for a routing number along with the account number in order to pay.

[longtimelurker]

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@JSS3 wrote:

The site I used asked for a routing number along with the account number in order to pay.

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I thnk the language is confusing.  You can do it when the merchant accepts credit card payment, and then you use serve like any other Amex card.   As soon as you are into routing numbers, it's trying to use ACH, and there are big limitations there.     Of course, if the merchant accepts credit cards including Amex, you could have done that anyway so no great advantage in using serve (which is great precisely when ccs are not accepted!)