I have a checking and saving with them, but I'm only in for the sign-up bonus and for better credit approval purposes. I will say I didn't like how they handled my ACH saving transfer. I moved money form one of my other banks (Cap1 or Discover, I forget) and I made the ACH transfer from the outside bank. After a week I get called my the Chase fraud department stating that my ACH transfer was going to be deined because (Chase) couldn't tell the amount of money I was holding in the outside bank. In order for me to meet the 30-day deadline, I had to wire money to myself and pay the transfer fee from my outside bank as well as the "wire incoming fee" from Chase. I did call Chase CSR and have that BS incoming fee wavied. Once I get the bonus payout, I will be closing the accts once it safe to do so.
I've been with Chase ever since I was a teenager (at that time Washington Mutual, then Chase) and I have no issues. However, recently, I have been getting tired of earning no interest on my checking money. I keep thousands and thousands in there to cover all my monthly auto-pay bills. So, I am in the process of switching over to my Primis checking. Primis checking was 5.07% for a very long time and just this month turned to 4.85%, still very good. Still working on the conversion. I have a LOT of auto-pays linked to Chase, not to mention my job direct deposit. I put a lot of money in my Primis checking, starting to change all my auto pays to Primis, and lastly, I'll change my direct deposit. I won't close my Chase accounts, they just won't be my primaries.
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