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Usually I change banks based on location and divorce. Bigest change when the first mrs. Backwoods went our own ways. She was in upper management of the Big Bank and there was no way. I went to one by my house and darned if the Big Bank did not buy them a few years later.
Presenty I have an account with a Bank next to office but as I posted stories about them before they require a 750 fico for on line banking so I am scared to ask about their loans. They also have long holds. The account is for quick check cashing. My regular accounts are with Navy who I love. Dw and our biz use a small bank that is owned by a large bank holding co. The closest branch is about 75 miles away. They are great with on line deposits and have holds limited to very high amounts, they have free ach transfers going in/out that hit in one day. They don't charge fees as long is balance is balance is above $300. If I deposit a check by 2 PM I can use the money that day.
I would change banks or credit unions if they charged me fees when not warranted, become incompetent, or I’m no longer benefiting from their products.
Guyatthebeach
I switched online banks to get an extra 0.25% of interest on savings.
I've had the same local bank for as long as I can remember. If they started charging for checkwritng, I'd move on.
Fees, incompetence, and politics.
DaveInAZ your story with Wells Fargo sounds oh, so familiar! ... I created quite a scene in the Wells Fargo Branch and they could not get me out the door fast enough (shook the branch manager up but good - which was my objective). Never would go back!!!
@Anonymous wrote:
Open TD checking account Friday, setup online banking over the weekend. Monday locked out of account. Had to call. Told to go into a branch. That branch said they called another branch and they were expecting me. Went there, they had no idea. The manager was on the phone for a while and said it should be all set. No explanation why. Told to come back tomorrow to get my debit card. So most likely I’ll be closing it. Highly recommended lol.
That's my exact experiance with Chase. Pure incompetence.
I have been with Navy Federal for 21 years and I would never change. My direct deposit goes to Navy Federal, and I use it for all my cash transactions however, I do not use Navy Federal for normal everyday banking. I use discover for checking (cash back debit) and several other exclusively on banks for savings. Navy Federal's savings and checking rates are less than desirable and I need my money to work a little harder for me.