Try paying in full or settle it, and then GW. I settled for less, and got it deleted with GW within a week. Don't go the BBB route unless you are certain something is invalid about the debt - that may only harden their resolve to NOT delete, even if it is paid.
all the best - Oyiwaa
Emailed the main address yesterday and received the generic email back today saying they don't trade deletions for credit. I guess what that means is they don't make the trade but will delete if asked nicely after payment is made.
Actually I'm glad they didn't take the deal so that I can try to settle with them and then GW it. Did you offer your own settlement or get one of their letters with a settlement offer?