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I sent an email to the VP of Synchrony earlier this year and recieved a response saying they would call me. A young woman did contact me several days letter and agreed to remove my 30 day late from 2012 from all of my reports. I did not have any current accounts with them. I know that goodwills are meant to be mailed but I have had success with emailing higher ups offices.
My goodwill was short and sweet. I also framed my goodwill as I would understand if they couldnt do anything but would deeply appreiciate it.
ABCD - did you every use the report to the BBB card in your GW Letters?
Can you PM me the email address that you used for Synchrony?
Can you also send me the email address you used? I have three 30 day lates. I am hoping I can clear up
How were you able to convince them?Who did you contact? I am trying to get 3 30 day lates off and they wouldn't do it, though my account was closed with a 0 balance