Once feedback/reply comes from the CRAs, send the OC (since they would have provided you with the OC's info, including ORIGINAL account number(s) ) this letter. Again, obviously, modify as needed.
YOUR NAME
STREET
CITY, STATE ZIP
SSN: XXX-XX-XXXX
HIPAA Compliance Office
ORIGINAL CREDITOR NAME
STREET
CITY, STATE ZIP
MONTH DAY, YEAR
Dear Sir/Madam;
This letter is in reference to (account #) for services provided to PATIENT NAME on (date of service).
INSERT A, B, OR C (insert whichever applies to your situation).
Please be advised that under Federal Statutes. the Fair Credit Reporting Act, (15 U.S.C. § 1681 et seq) and YOUR STATE Consumer Credit Statutes, you may be held liable for the actions of COLLECTION AGENCY.
(a) Duty of furnishers of information to provide accurate information.
(1) Prohibition.
(A) Reporting information with actual knowledge of errors.
A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or consciously avoids knowing that the information is inaccurate.
In addition, the HIPAA and YOUR STATE Medical Privacy Statutes are in effect in this situation even though the health care services you provided may have been prior to enactment.
The Privacy Rules prohibits a covered entity from using or disclosing an individual's protected health information ("PHI") unless specifically authorized by the individual or otherwise allowed under the Privacy Rules.
In general, PHI encompasses substantially all "individually identifiable health information" that is transmitted or maintained in any medium. "Individually identifiable health information" includes health information that is created or received by a health care provider, health plan, employer, or health care clearinghouse, and that relates to an individual's physical or mental health or condition, including information related to an individual's care or the PAYMENT for such care.
Your furnishing of my account information to COLLECTION AGENCY, is not in compliance with HIPAA, or YOUR STATE Privacy Act, and any subsequent reporting of this account on my credit reports to (credit reporting bureaus) is a clear violation of Public Law 104-191 ("HIPAA") since there can be no permissible business purpose in divulging protected health information to anyone on an account once there is no longer any payment due.
You are required under the FCRA and FACTA to accurately report the status of any account to the credit bureaus, and you are prohibited under the HIPAA and State privacy regulations from doing so on a PAID account, as there is no longer any permitted business purpose.
Therefore I am requesting you promptly rescind all such account information furnished to (collection agency) and require them to purge their records of all reference to this account, and that you insure that any and all reporting of this account is immediately deleted from my credit reports.
This simple procedure to request the deletion of ALL reference to this account from the records of COLLECTION AGENCY and to require them to have this account information deleted in its entirety from my credit reports will resolve this problem completely.
Please respond, in writing within 10 days that you are processing this request.
I am reserving the right, to take appropriate legal and civil action including reporting to any applicable regulatory authorities any lack of cooperation or compliance with this request.
I hereby waive my rights under HIPAA and any State Privacy Act for the single purpose of your transmission of this request and accompanying documentation in any required report you must make to your E &O insurance carrier.
Sincerely,
YOUR NAME
(insert a)
Enclosed please find my remittance of ($___) for payment in full of this account.
(insert this if the payment is less than billed)This payment in full is for services as per the attached fee schedule from XXXX XXXX)
Health Care Billing Charts
Please note, my remittance is payable ONLY to (hc provider) and may not be signed over or transferred to any third party collection agency, as this would constitute an additional violation of HIPAA and State Privacy Act rules .
Copies of this correspondence and a copy of the remittance check may be used for any further actions with State or Federal agencies
.......................................................................... ..............................................
(insert b)
This account is in error.
It has either been paid, is a billing error,or was not transmitted in a timely manner to my insurance company.
It is not a valid bill and has been properly disputed, therefore I request complete deletion from all your agent (name of CA)'s records and archives.
.......................................................................... ...............................................
(insert c)
This is not my account,
It has been billed to me in error. and has been properly disputed, therefore I request complete deletion from all your agent ( name of CA)'s records and archives.
***NOTE: if you choose to send payment with the HIPAA letter, make sure to send it WITH the HIPAA letter.
HTH!!
(ALL credit goes to WhyChat for the creation of the letter, and to HappyDays and Fused for posting it here all the times we've asked them to!!)