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Can you dispute from True Credit?

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Regular Contributor

Can you dispute from True Credit?

I just found a lovely collection from Comcast (which NEVER happened) on my credit report. It came on after 2 1/2 years! I need to dispute it...can I dispute it from True Credit (if I join) or should I buy all 3 reports on here again and do it from here? Scorewatch hasn't told me about the collection affecting my account even though it was pulled yesterday for a mortgage and my score was lower than on here. I have already called the collection agency and they are disputing it with comcast and comcast has started a write off ticket...but who knows where that might lead? I need to dispute it myself.
 
Thanks for all your help!
 
Hoping to pay off ALL my credit cards in the sale of my house, roughly raising my scores to 720 plus for the first time in years!
Message 1 of 4
3 REPLIES 3
Moderator Emeritus

Re: Can you dispute from True Credit?

Yes, you can dispute TU only from TC, but don't dispute.
 
Send the CA a DV ASAP.
 
Never ever call a CA.
Message 2 of 4
Regular Contributor

Re: Can you dispute from True Credit?

The ca says that they resent it in after their first phone call and it came back verified by Comcast. But when I called Comcast 2 diff reps couldn't find it anywhere. Should I still send a DV to the CA?
Message 3 of 4
Moderator Emeritus

Re: Can you dispute from True Credit?



itzateach wrote:
The ca says that they resent it in after their first phone call and it came back verified by Comcast. But when I called Comcast 2 diff reps couldn't find it anywhere. Should I still send a DV to the CA?


Send the DV. It could be that Comcast's records are not available to frontline CSRs or maybe the account was sold.
Message 4 of 4
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