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CO's can be difficult to remove. You can offer a PFD, but they don't have to accept. Or PIF and GW, and hope someone will remove.
That's a good thing you PIF. On a manual review it will look good. At this point you can send lovely letters, call, email Cap 1 and see if they will remove. It will take persistence, but your letter may fall in the right hands. Start with a letter to the CEO, and just keep trying. Good luck!