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Capital One said no to GW

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Viper786
Regular Contributor

Capital One said no to GW

I emailed the CEO of Capital One with a GW letter and get the following letter in the mail today:

 

"Thank you for being a loyal customer, blah blah. 

 

Regrettable, pursuant to the Fair Credit Reporting Act, we are required to report accurate information regarding your account to the credit reporting agencies for a period of up to 7 years from the date of last activity. Our records indicate we are accuratley reporting your account to the credit reporting agencies; therefore, we are unable to honor your request to alter this information."

 

So am I out of luck? is there anything else I can do?

EQ - 701 FICO - ScoreWatch (8/2016) | TU - 754 FICO - Fico 8 (8/2016) | EX - 710 Fico - Fico 8 (8/2016)
Amazon Store Card - $10,000 | Amex BCE - $2k | Barclaycard Ring - $2.5k | Capital One Platinum - $7,500 | Capital One Venture - $10,000 | Capital One VentureOne - $7500 | Chase Freedom - $3.5k | Citi Diamond Preferred - $1500 | Discover It - $4200 | Ebates Visa - $25,000 | Macy's - $1700 | Lowes - $12,000 | Walmart MasterCard - $15,000
Message 1 of 9
8 REPLIES 8
JuJuBee84
Regular Contributor

Re: Capital One said no to GW

I received the same canned response from them. They also stated they would not respond to any more requests. I feel like I have hit a road block, but its not in my nature to give up so I am going to keep at it!

Message 2 of 9
Student_Loans_Kill
Frequent Contributor

Re: Capital One said no to GW

Collection Accounts: A collection account remains for 7 years from the initial missed payment that led to the collection. So the CEO doesn't know the law?

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Current Score: 678 TU 08, 665 EQ MyFico, 698 EX PSECU
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Message 3 of 9
Anonymous
Not applicable

Re: Capital One said no to GW

Same thing happened to me. You might want to try and call one of the Retention Specialists and speak to someone. Might get someone in a particularly generous mood that day. I for one just don't take rejection well so I haven't gone that route.

 

Are you GW'ing a late payment or a CO?

Message 4 of 9
Viper786
Regular Contributor

Re: Capital One said no to GW

I'm trying to GW a 30 day late. I have perfect history on that card besides that one 30 day late.
EQ - 701 FICO - ScoreWatch (8/2016) | TU - 754 FICO - Fico 8 (8/2016) | EX - 710 Fico - Fico 8 (8/2016)
Amazon Store Card - $10,000 | Amex BCE - $2k | Barclaycard Ring - $2.5k | Capital One Platinum - $7,500 | Capital One Venture - $10,000 | Capital One VentureOne - $7500 | Chase Freedom - $3.5k | Citi Diamond Preferred - $1500 | Discover It - $4200 | Ebates Visa - $25,000 | Macy's - $1700 | Lowes - $12,000 | Walmart MasterCard - $15,000
Message 5 of 9
Anonymous
Not applicable

Re: Capital One said no to GW

I am in same boat with 1 30 day late...keep us updated please..I am also not having much luck but not giving up

Message 6 of 9
Anonymous
Not applicable

Re: Capital One said no to GW


@Viper786 wrote:

I emailed the CEO of Capital One with a GW letter and get the following letter in the mail today:

 

"Thank you for being a loyal customer, blah blah. 

 

Regrettable, pursuant to the Fair Credit Reporting Act, we are required to report accurate information regarding your account to the credit reporting agencies for a period of up to 7 years from the date of last activity. Our records indicate we are accuratley reporting your account to the credit reporting agencies; therefore, we are unable to honor your request to alter this information."

 

So am I out of luck? is there anything else I can do?


I'm sorry to hear that Viper, what a bummer, the only other thing I can think of is to call back the Exe Office number you used, and either try speaking with a different rep or get the address to the Exe Office, and send them one GW letter a month until they either tell you to stop sending letters or if they just stop responding to you.

 

I'm no expert by any means, maybe a more experienced Member than myself will chime in and give you better advice.

Message 7 of 9
Anonymous
Not applicable

Re: Capital One said no to GW

"Collection Accounts: A collection account remains for 7 years from the initial missed payment that led to the collection. So the CEO doesn't know the law?"

 

If you re-read what the Exec said, he said "last activity", which usually means last payment.

Message 8 of 9
dharalex
Established Contributor

Re: Capital One said no to GW

I had one removed this month. I think sometimes keeping things simple like using the address on the cr, regular mail, and a straight up request without a long, detailed letter may go further than I thought. I used a credit repair agency, but that only had the info I gave them...and their letter sucked as far as content and grammar went. But they were successful and I wasn't. So morale of the story- o back to keeping it simple, don't give up!


Starting Score: TU:676;EQ:648 8/2011
Current Score: TU:738; EQ: 739 ;EX: 729 6/2012
Goal Score: 760


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Message 9 of 9
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