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Capital one goodwill

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Member

Capital one goodwill

Anyone have any recent success with capital one goodwill removal? I have one 30 day late reporting in 01/19 for an auto account and one 30 day late reporting 2/19 for a credit card account. I haven't gotten them to budge!
Message 1 of 6
5 REPLIES 5
Community Leader
Senior Contributor

Re: Capital one goodwill

Keep trying but it’s unlikely they will. CapOne is notoriously difficult to achieve any GW success.


Rose Gold NPSL | BCP | Delta Gold | Hilton Surpass | Hilton Honors | IT Cash | IT Chrome | Quicksilver | Target | VS | Home Depot | Lowes | Firestone | Wayfair | Overstock | Kohl’s

5/24, 1/24, 76445/24, who cares #HappyWithAmex





Entering the garden 5/27/2019, staying until 2020
(Lol so much for that grand plan...)
Message 2 of 6
New Member

Re: Capital one goodwill

I recently wrote a goodwill letter to the CEO and MY 30 day late was removed from my credit reports today.

 

However, I did make a payment on time, but my  bank did not process the payment and Cap one said my payment was returned.

I detailed my situation and emailed them last week and today I found the 30 day late payment was removed.

With the removal, my FICO score increased by almost 50 points.

Message 3 of 6
Regular Contributor

Re: Capital one goodwill


@joe_z wrote:

I recently wrote a goodwill letter to the CEO and MY 30 day late was removed from my credit reports today.

 

However, I did make a payment on time, but my  bank did not process the payment and Cap one said my payment was returned.

I detailed my situation and emailed them last week and today I found the 30 day late payment was removed.

With the removal, my FICO score increased by almost 50 points.


Was Richard D. Fairbank who you emailed?

 

03/19/19
Experian: 571 | Equifax: 563 | TransUnion: 563

04/06/19
Experian: 591 | Equifax: 566 | TransUnion: 577
Message 4 of 6
Member

Re: Capital one goodwill

Yes. I sent it to mr. Fairbank. I have tried twice so far. Someone different called back both times and both sent them to be reviewed. However both times they called back and said they wouldn't do it.
Message 5 of 6
Regular Contributor

Re: Capital one goodwill


@Alfromme88 wrote:
Yes. I sent it to mr. Fairbank. I have tried twice so far. Someone different called back both times and both sent them to be reviewed. However both times they called back and said they wouldn't do it.

Your persistence paid off!

03/19/19
Experian: 571 | Equifax: 563 | TransUnion: 563

04/06/19
Experian: 591 | Equifax: 566 | TransUnion: 577
Message 6 of 6
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