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Comenity - Late Payment Removal?

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kittycreditmeow
Frequent Contributor

Comenity - Late Payment Removal?

Has anyone had success or trouble getting a late mark removed with Comenity? It's thru Overstock and it's just one late payment. I sent them a goodwill letter asking if they could make an adjustment and remove the late but they sent me a letter declining the request but did not give a reason.

 

I actually submitted the payment on time but it was returned so then I made a new payment which caused it to be marked as late. Technically it's accurate, just thought they could forgive me.

Message 1 of 21
20 REPLIES 20
FireMedic1
Community Leader
Mega Contributor

Re: Comenity - Late Payment Removal?

How old is it? Just a 30?


Message 2 of 21
brian1133
Member

Re: Comenity - Late Payment Removal?

I have a 30 and a 60 (12/19 and 01/200 and I just got my denial letter today. But what's crazy is that I gat an email raising my credit limit


@kittycreditmeow wrote:

Has anyone had success or trouble getting a late mark removed with Comenity? It's thru Overstock and it's just one late payment. I sent them a goodwill letter asking if they could make an adjustment and remove the late but they sent me a letter declining the request but did not give a reason.

 

I actually submitted the payment on time but it was returned so then I made a new payment which caused it to be marked as late. Technically it's accurate, just thought they could forgive me.



@kittycreditmeow wrote:

Has anyone had success or trouble getting a late mark removed with Comenity? It's thru Overstock and it's just one late payment. I sent them a goodwill letter asking if they could make an adjustment and remove the late but they sent me a letter declining the request but did not give a reason.

 

I actually submitted the payment on time but it was returned so then I made a new payment which caused it to be marked as late. Technically it's accurate, just thought they could forgive me.




today. 

Crazy....

Message 3 of 21
kittycreditmeow
Frequent Contributor

Re: Comenity - Late Payment Removal?

@FireMedic1 

 

No, it's a late payment from like maybe 8 months ago. Card is still open and all my other payments have been on time. 

Message 4 of 21
kittycreditmeow
Frequent Contributor

Re: Comenity - Late Payment Removal?

@brian1133 

 

That is kinda funny but awesome that they were willing to do a cli. I'm just going to keep asking them until they remove the late. 

Message 5 of 21
krisssmmm
Regular Contributor

Re: Comenity - Late Payment Removal?

Send them a direct message on Twitter. 

Message 6 of 21
lulumomma
Member

Re: Comenity - Late Payment Removal?

Hello. Did this work for you? I have sent multiple letters and I;m willing to try anything at this point. Thank you!


@krisssmmm wrote:

Send them a direct message on Twitter. 




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Message 7 of 21
lulumomma
Member

Re: Comenity - Late Payment Removal?

Good Morning. Were you able to get the GW adjustment?

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Message 8 of 21
krisssmmm
Regular Contributor

Re: Comenity - Late Payment Removal?

Yes this works. I got two lates removed last year. They will ask for your number and call you. Good luck. 

Message 9 of 21
Cjethompson2017
Frequent Contributor

Re: Comenity - Late Payment Removal?

@krisssmmm @Do you write out your entire letter? Or just ask for a call?

Message 10 of 21
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